Thank you. Just make a new purchase through the return portal for the size/style you would like. A $9.75 RETURN FEE applies to ALL returns. My package said it was returned to sender and unfortunately the item was out of stock. Selfie Leslie is a form of fast fashion, so it is not very sustainable. Drop it off at any FedEx location to be shipped back to us. I ordered a dress for my engagement pictures, and oh my goodness. Lets conclude this Selfie Leslie review with some highlights, shall we? Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). This is especially towards the companys customer service, prices, and assortment of on-trend designs. Promotions or coupons cannot be retroactively applied. Refer to exclusions below. Selfie Leslie partnered with Happy Returns to offer box-free, printer-free, and sustainable returns! Some of our styles are known to fly right off our online shelves. 12. Return Requirements Theyy cleverly present their site and social media as if they are a mid range boutique brand that has their own designs(e.g. The Selfie Leslie Team was accommodating, quick to respond, and so friendly! I rescheduled the delivery & they never came. Obviously, we dont have time to comb through the brands entire inventorywhich is why Ill only feature a few of their bestsellers next in this Selfie Leslie review. What can Selfie Leslie do if the package is lost? If so, customers can head over to selfieleslie.com to see what they have in store. We researched this on Apr 12, 2022. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages. When I chose the partial refund, I was IMMEDIATELY refunded. Each party expressly agrees that both jurisdiction and venue shall lie exclusively in Los Angeles County, California, and that all written notices and demands may be served by email or by facsimile followed by U.S. mail with an appropriate declaration of service, and that such methodology shall be deemed compliance with all service of process and notice requirements of California law. Please note that with the recent increase in crime in our country, especially as more people shop online and get their packages stolen, we require a signature for all orders over $250. Just make a new purchase through the return portal for the size/style you would like. Return Requirements They went above and beyond and refunded me for the dress and told me I could just keep it. Hi Lianne, please reach out to our support team so we can get to the bottom of what happened. They state that in the frequent questions asked. The brand offers clothing that is feminine, flirty, and stylish. Thank you. $80 for a completely see through dress, and super thin. I purchased 3 dresses here and had to have help returning one. If you wish to return your items for store credit or make an exchange, the return is free; however, if you wish for a full refund, Selfie Leslie charges $9.75 as a return fee. Composed of delicate white lace, this gorgeous mini offers a sense of springtime refreshment, which is great if youre heading to an outdoor brunch or party. Returns | Selfie Leslie These are unfair and unethical business practices and are very deceptive to consumers. 2023 Selfie Leslie Date of experience: June 17, 2022 Want to return your midi dress? Unfortunately for all of our international Selfie Leslie lovelies, all international packages can potentially incur charges upon their arrival in the destination country and those charges are solely determined by the arrival countries customs authorities. Get Code. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information, and shipping/billing information are confidential and safe. To see how we collect and use your personal information, please see our Privacy Notice. One & Only Collective Inc. further reserves the right to revoke or cancel any transaction in order to correct any errors, inaccuracies, or omissions. I was a little confused with the return/exchange process and was starting to panic a little bit at one point, but the customer service team explained it all and worked with me on my specific issues. Hi Erin, we're sorry that you are not 100% satisfied. They requested I return in the original packaging but I did not have that, but the dress did still have a tag on it. Selfie Leslie offers a 30-day return policy. As of lately, the founder (or parent company) of Selfie Leslie has yet to disclose their name. While we do our best to accommodate our customers, there is nothing about the final sale items that you purchased that suggests they are eligible for return. Selfie Leslie | Reviews | Better Business Bureau Profile The demanding party shall select the forum, and thereafter the service shall select the judge. 2023 Trustpilot, Inc. All rights reserved. Their collection is made for the fashionably and budget conscious. NOTICE: THIS AGREEMENT CONTAINS AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT WAIVE YOUR RIGHT TO A COURT HEARING OR JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. If you dont see any tracking details 48-hours after placing an order, please contact our Customer Service. Selfie Leslie Reviews | Read Customer Service Reviews of selfieleslie So pleased! Out of the 3 dresses I ordered, all of them were of terrible quality materials and tailoring, one of them, the sleeves don't even match each other. Bodysuits, jewelry, perfume, makeup, styling accessories and undergarments are final sale and cannot be returned for any reason. I will be ordering from them again! 2023 Selfie Leslie Floating By Plunging Neckline Mesh Overlay Midi Dress Sage: Buyers can subscribe to their newsletter to receive, Customers can also shop at the brands sale outlet, where they can find items at a discounted price. We are so sorry to hear that you were unhappy with the quality of your purchase.Our customers' feedback is important to us and we would love to address the quality issues with you. Join the SMS Club & Save 15% OFF your order! All orders shipped within the US should normally arrive in 3-5 business days. We are a trendy online dress boutique offering dresses, separates, jumpsuits, and rompers. For security reasons, we are not able to change the address your order is being sent to at this time. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. You and One & Only Collective Inc. agree that each may bring claims against the other in arbitration only in your or their respective individual capacities and in so doing you and One & Only Collective Inc. hereby waive the right to trial by jury, to assert or participate in a class-action lawsuit or class action arbitration (either as a named-plaintiff or class member), and to assert or participate in any joint or consolidated lawsuit or joint or consolidated arbitration of any kind. Of the hundreds of positive Selfie Leslie reviews online, I did uncover a few complaints. Code. exclusions: use vpn. The Selfie Leslie shipping charge only covers the cost of postage, it does not cover Taxes and Duties. However, we will not use your name in connection with any such materials, information, suggestions, ideas, or comments unless we first obtain your permission or otherwise are required by law to do so. Thank you for your feedback! Please review the following basic rules that govern your use of this site. I wont go as far as to say that Selfie Leslie is the most affordable brand out there, but theyre undoubtedly on top of clothing trends. Please allow up to 10 business days for processing corporate checks. See our Shipping Page for more details! You agree to indemnify, defend, and hold harmless One & Only Collective Inc., its officers, directors, employees, agents, licensors, and suppliers (collectively the Service Providers) from and against all losses, expenses, damages, and costs, including reasonable attorneys fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account. Featuring a deep cowl neckline, adjustable spaghetti straps, and a cropped cut, its the type of outfit to wear to let others know that youre in a partying mood. We also ensure all reviews are published without moderation. Order numbers start with AU. SelfieLeslie.com (@selfie_leslie) Instagram photos and videos Do Not Sell or Share My Personal Information, At the store managers discretion, a store credit may be issued. Fashion can do wonders in exemplifying your personality and moodwhich is why its important to fill your hangers with aesthetically-pleasing clothes. 629K followers. Return packages postmarked after this time frame will be subject to denial Return packages postmarked within the first 10 days of the delivery date qualify for free return shipping. Keep reading to see our Selfie Leslie reviews! If youre in the market for some new clothes, perhaps its time to try out a new brand. You can also check your order status by signing into your account on our website. Date of experience: October 17, 2022. Had a terrible experience with the purchases. Verified. In this day in age when there are multiple stores with amazing products, customer service is what sets . Im not happy with my Selfie Leslie Purchase and want to make a return -- how do I do that? Very responsive and super helpful. This is outlined on our website on our return policy page right at the top.As for the return fee, we can see that it was refunded back to you so your store credit is 100% of the value of what you returned from your original order. Please email Customer Service to resolve any issues with your order, and well try to resolve the problem as quickly as possible. Items returned that do not meet the above requirements will not be issued store credit and you will be responsible for postage back to you. Orders are usually shipped within one - two business days (24 - 48 Hours) (Monday - Friday) of purchase from Los Angeles, CA. Were here to uncover if Selfie Leslie is really worth the hype or if its another influencer gimmick. Case in point, Selfie Leslie offers dresses, tops, bottoms, and accessories galore. Selfie Leslie Reviews: What Do Customers Think? Its just a bummer because if you never receive the package you just lose however much money you spent trying to look cute. Selfie Leslie may refuse to accept or may cancel any transaction, at Selfie Leslie's discretion without liability to you or any third party. However, we do wish Selfie Leslie was more size-inclusive. Once I recevied my pkg and had to return part of it - they explained which services I could use as they dont use UPS. These items cannot be returned. We recommend you cancel your order by contacting Customer Service. I am looking forward to maybe a Store near me opening up in the Future. However, their website makes it look like the final sale items are easily returnable. Free shipping for many products! By consenting to Selfie Leslie's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Selfie Leslie through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. The dresses are overprice and cheaply made. I appreciated their willingness to work with me! I wouldve never thought I would be this obsessed. Free Shipping and more for Pool Perks members. We couldnt find any information about who owns Selfie Leslie or who the CEO is, which was a bit weird. Not only does Selfie Leslie have an awesome dress collection, but the boutique also carries super cute skirts and rompers! **Refunds may require a corporate check if the purchase amount is greater than $100 or if the funds are not available in the store at the time of your return. We ship to the address YOU provide. Non-Selfie Leslie items sent to us will be donated upon receipt. Find Selfie Leslie for women at up to 90% off retail price! Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company throughwww.selfieleslie.comshall become and remain the property of One & Only Collective Inc. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. Does Selfie Leslie offer free returns? What's their exchange policy? This is my second purchase from here and I will definitely order again. Returns + Exchanges. Date of experience: December 08, 2021. Gorgeous gorgeous girls deserve the best wardrobe. By law, we must declare all items at their full price and cannot alter this amount to decrease international customs fees. All returns remain the responsibility of the purchaser until received by Selfie Leslie. I would attach pictures if I could but basically none of these dresses are made for this website. This company is engaging in consumer fraud. Selfie Leslie US Returns One & Only Collective Inc. expressly requires your acceptance of these terms and conditions of service (and to all additional terms and conditions provided to you on our website) to accept and process transactions and purchases made through said website. What is your Return Policy? - Lulus For more information on our return and exchange policies, . Verification can help ensure real people write reviews about real companies. I cant wait to get the new dress in and feel like a movie star (the dress is Perfect Day!). It was so nice and I greatly appreciated it. If you believe that your work has been copied and posted on the website in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: In your email, please note that it must be written in English and that you must include the following subject line: DMCA NOTICE OF INFRINGEMENT.. The team was very courteous throughout my conversations with them along with being very helpful in resolving my issue. Prices vary, but on average, you can expect to pay: $60 - $80 for dresses. All transactions submitted through Selfie Leslie are encrypted with 256 SSL software which encrypts information you input to protect it from interception by outside parties. They answered all my questions, we're timely, very informative about my dress questions, return, new order. Please note: It is the customer's responsibility to follow up in a timely manner to ensure the return arrives to us before the grace period expires. If for some reason you did not receive an email from us, please check your spam folder and add support@selfieleslie.com to your safe sender list. No further messages will be sent to your mobile device, unless initiated by you. In the instance that the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded. (Expedited Handling ensures your order is first in line to ship out before all other orders, Expedited Handling does not affect shipping speed, it only affects handling speed, 12pm PST cutoff for same day dispatch, Monday - Friday). The amounts vary country by country, but it can range anywhere from 20% to 50% of the total order value. By downloading, accessing, or using the website, you agree to abide by all applicable local, state, and national laws and regulations concerning your use of the website. If you are not completely satisfied and your order qualifies, we accept returns. I can honestly say that Selfie Leslie will always be my first place to shop at moving forward. Speech / Chat / Talk bubble icon Contact Us. . Store credit is issued within 2 weeks once the package is delivered. The Frieda Cowl Neck Front Split Midi Dress Midnight Blue is no exception, as it features a stunning body con cut, a dramatic drape for the neckline, and spaghetti straps for a touch of simplistic elegance. I contacted customer service and told them the dilemma I was in. They went ahead and refunded me since they could see it was stuck in transit. Shop the Horizons Frill Trim Mini Dress Pink | Selfie Leslie Check out what 597 people have written so far, and share your own experience. Eligible online returns will receive a shipping label via email that you'll print and attach to your package. Can I edit my order? Order Number/ID. (Pet hair, body odor, perfume and makeup stainswill result in your return being rejected and a ban from making future returns). Except where otherwise inapplicable or prohibited by law, the website, and all contents, products and other information on or accessible from or through this website are provided as is and as available , without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for any particular purpose, non- infringement, security or accuracy, One & Only Collective Inc. makes no claims to the accuracy of the information contained on this website, and reserves the right to amend errors or to update product information at any time without prior notice. Selfie Leslie ranks 882ndamong Women's Clothingsites. This website (www.selfieleslie.com) is expressly owned and operated by One & Only Collective, Inc. This website is protected by copyright and applicable trade dress. While we do our best to accommodate all our customers, please note that once store credit is issued it cannot be converted back into a cash/card refund. Were sorry to hear that you want to return your items. Please reach out to us at support@selfieleslie.com so we can try to make things right! SELFIE LESLIE Scarlet Red Ruffle Take Note Frill Dress Sexy Party club the customer support team is extremely helpful, i had some problems with one dress strap and i contaced the costumer support team and they solve the problem straight away for me, they reply my every email within 10 minutes, extremely impressed! Customer service is TERRIBLE. It is without saying that buying Selfie Leslie dresses is an awesome experience, I highly recommend it. * Pricing, promotions and availability may vary by location and at lesliespool.com. | T&C'S We have done our best to display as accurately as possible the colors of the products shown on the web site. 1-800-537-5437. Also although they offer "free return" if you purchase something before returning your item they still slap you with a $10 processing fee for processing. If you have subscribed to other Selfie Leslie mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. They are so fast to respond, super helpful, and always so friendly. However I'm very disappointed they don't carry petite sizes. Its baggy and so not flattering. Cant say enough about customer service. Thank you for your business! By "Instagram fashion", I of course mean fashion inspired by influencers/Instagram pages. Join the SMS Club & Save 15% OFF your order. There is a fee for returning an item UNLESS request for store credit. International shipping is a flat fee of $39.99. Store credit cannot be converted back into a cash/card refund. Non-Selfie Leslie items sent to us will be donated upon receipt. As a visitor to and a user of this website, you shall only use the website as permitted by this agreement, and you shall not use its contents for any commercial, political, obscene, illegal, or inappropriate purpose. Considering that this number is see-through, I suggest adding a silk slip or pasties underneath for some modesty. If you are unable to complete the return online, you may contact us. To initiate this process, buyers must scan the QR code found on their package to get started. I changed my mind and want to cancel my order. Intro 2019 Selfie Leslie & Hot Miami Styles Review - Wedding Guest Outfits She's Millennial 265 subscribers Subscribe 41 10K views 3 years ago SELFIE LESLIE: Reinhart Floral Asymmetrical. The end of high school was approaching quickly and I was focused on prom, graduation, birthdays, and a million other events. Selfie Leslie reserves the right to modify, limit or cancel promotions at any time without notice. I highly recommend Selfie Leslie! VARIABLE PRICE Next Day shipping, calculated at checkout. Products purchased in store or online may be returned or exchanged at any Leslies store with an accompanying receipt or packing slip and a valid ID. I really appreciated the speedy and friendly response. Boasting over 632k followers on Instagram, it seems that Selfie Leslie is a favorite among fashionistas. When making big purchases Im pretty extensive in my research so that way Im not throwing away money I dont really have. In terms of aesthetic, Id say that this brand is the perfect amalgamation of Kim Kardashian Insta-baddie and Emily in Paris. So much better and up to date than a lot of stores. We may, using our sole discretion, and without liability to you (or to any other third party), cancel or refuse to accept any transaction. All items with discounted prices ending in $XX.50 or a discount of 40% or more are Final Sale. 2023 Selfie Leslie Australia This is in response to Selfie Leslie's response to my initial review. Here are 8 tips for writing great reviews. Any used or installed equipment including circulating pumps, filters, heaters, heat pumps, salt cells, motors, and lights. Shop our selection today for on-trend looks youre sure to adore. price or description) due to a typographical error or other mistake, we reserve the right to refuse or cancel any orders that may have been placed for such a product listed. You will receive a shipping email as soon as we despatch your parcel. All merchandise must havealltagsand hygienic liners attached. In general, customers are satisfied with their purchases from Selfie Leslie. We may modify or cancel the Service or any of its features without notice. Please note that items ending in $xx.50 are Final Sale. If you wish to return your items for store credit or make an exchange, the return is free; however, if you wish for a full refund, Selfie Leslie charges $9.75 as a return fee. (Does not include local taxes/duties). Hi Michelle, we're sorry that you are not 100% satisfied. You should also know that international orders are not eligible under their policy. Items returned past the 30-day grace period will not be eligible for return and you will be responsible for postage back to you. For oversized items requiring carrier freight returns, you will be responsible for all return shipping charges. The actual charge to your payment method will reflect all applicable state, local and county taxes and will be calculated once your order is shipped. With your PayPal account, you can use a variety of payment methods to make your Selfie Leslie purchase. Use Up and Down arrow keys to navigate search results. This is just an estimate and does not include weekends, holidays or any issues the carrier encounters on their end. ReadyReturns / CRM for your eCommerce World. Furthermore when I tried to contact the team about this, I got a reply that their "QC team will be in contact shortly". While we welcome your comments and feedback regardingwww.selfieleslie.com, our merchandise, and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information through this website or any email connection. Congrats on your promo code! Your use of the Service constitutes your agreement to these terms and conditions (Mobile Terms). Unless otherwise specified, all designs and contents featured on the website (including, but not limited to, navigational buttons and images, artwork, graphics, photography, text, etc.) Selfie Leslie has a consumer rating of 2.5 starsfrom 2 reviews indicating that most customers are generally dissatisfied with their purchases. One of my friends already asked to borrow it lol, one reviewer shared for the Reinhart Floral Asymmetrical Mesh Dress White. In rare occasions, customs agents may delay delivery of some packages. How do I do that? We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Products being returned or exchanged must be in their original packaging and in like-new condition. I can't wait to purchase another dress from here in the future for another event. Just so Obsessed with selfie leslie and I have been collecting selfie leslie dresses for years even im from UK. All shipping and handling charges are non-refundable, except for defective or damaged products. You further certify that any user- generated content provided by you is legal and does not violate any third partys rights. 355 following. Thank you for shopping with Selfie Leslie. I can honestly say that Selfie Leslie will always be my first place to shop moving forward, one Trustpilot user detailed. All worldwide rights, titles, and interests are reserved. However, we can cancel the order at any point before it ships out, and you can then place a new order for the correct product and size. You'll receive a one-time opt-out confirmation text message. Buyer Beware and avoid Selfie Leslie. We can see that your order contained some Final Sale items that you are wanting to return. Verification can help ensure real people write reviews about real companies. Unfortunately, we cannot refund duties, taxes, or shipping charges incurred through shipping. Shipping times may vary due to the availability of merchandise. Varied in assortment, its quite fun to peruse through their selection if you covet Instagram fashion. In this case, it screams single and ready to mingle energy. Trying out a new clothing brand always comes with a bit of excitement and anxiety. One & Only Collective Inc. honors each states guidelines concerning sales and use tax, determined by the destination address of your shipment. However, this is just a general guideline and may vary depending on the country to which the order was shipped. I love Selfie Leslie dresses! They will respond to this review like previous reviews by stating it's up to the consumer to read the returns policy before buying. I reached out to customer service, and they replied very quickly and told me they'd refund me as soon as it came back and although they were unable to replace it due to stock, they told me I could sign up to be notified when it's back and also gave me a coupon for my next purchase. It also features a stunning lace-up detail in the back, in case this outfit is too plain for your liking. Find her on Instagram @dcrpoetry, 16 Best Loungewear Brands for Show-Stopping Comfort. Return packages must be postmarked within 30 days of the order delivering to you. Shein has better quality then this. Message frequency varies. If an item is discounted and ends in $XX.50, that item is also non-refundable. You should contact your customs office for specific amounts and percentages.Selfie Leslie cannot control and is not responsible for any duties/taxes applied to your package. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. I received a letter that said that they tried to deliver. If we had control over USPS operations we would have ensured delivery for when you rescheduled it, but unfortunately we have no control over USPS and how they operate.