Its worth noting, there is also currently construction going on inside the hotel. The Peninsula Chicago has 339 luxurious and spacious guestrooms and suites furnished in a . And this was a busy time so it was all wet. Our server Ian was warm, knowledgable and attentive. The natural light and warm colors combined with dark wood accents make it feel simultaneously airy and cozy. 2017 Travel + Leisure Worlds Best Awards :Best Hotel in Chicago. The Peninsula Chicago | Fine Hotels + Resorts | Amex Travel . I would give them more stars on service and the small details if I could. This hotel is well worth the price. More Date of stay: April 2019 We will be sure to review with the team. The service did not live up to it's reputation or 5 star rating. The Peninsula Chicago, USA | Serandipians Hotel Partner View more property details, sales history and Zestimate data on Zillow. After we valet my vehicle, we went up to the Sky Rink and they indeed did not have skates to fit - disappointing. Spring Flings - Chicago Magazine (I occupied an east-facing room on the 18th floor two weeks prior while staying at the property for one week.) I will never patronize any of the Hongkong Shanghais collection again. This is our 3rd time. A woman's body had been found floating on Lake Crescent. The Lobbyreceived a 3-Star rating, Excellent fromChicago Tribune(July). Nonetheless a great stay and we will definitely be back. Expert Help. Getting a service here is a no brainer if you are a guest of the hotel." Outstanding electronics in the, Dear Gail S., We are humbled and honored to read your wonderful review of The Peninsula Chicago. We agree that this is unacceptable and take full responsibility for this misstep. #23 Best Value of 1,194 places to stay in Chicago. They were more than helpful and said that if the Peninsula continues to not honor this reservation they will reimburse me for what the Peninsula charged PLUS the reservation cost that I was originally going to pay.Call 5: Called USAA (bank) and an hour later - they said that the charge was still there, nothing was reversed. Lovely - Review of The Peninsula Chicago, Chicago - Tripadvisor More, Dear paulbkk888, We are delighted to learn that you enjoyed your stay with us and our service. Ive stayed at The Peninsula multiple times prior to this latest debacle. Thank you for choosing to stay with us and for sharing your feedback! This hotel is definately not worth the prices they charge. There were so many outlets and tablets and a big TV. The Peninsula Spa offers an extensive menu of treatments inspired by Ayurvedic and Asian philosophies. The ladies the front desk were also really friendly. They made sure not to forget all of the details including lining up our slippers by the bed for all of us. The Lobby: With magnificent sunlight streaming through 20-foot floor-to-ceiling windows, The Lobby is an impressive dining destination, featuring all-day dining of contemporary American cuisine with an approachable dinner menu and a spectacular Sunday Brunch. Cost Control.pptx - Cost Control Student's Name Course Date We hope to have the pleasure of welcoming you back in the future! We look forward to welcoming you back again in the future. This hotel is one of our favourite in the world, and included in our Gold List 2019. The pool has a menu and servers but we brought our own less obvious snacks and I bought some wine at Whole Foods that came in a carton thing so it was less obvious. Partners are selected luxury travel and hospitality suppliers such as hotels and resorts, private villas, destination management companies, private yacht and jet operators and brokers, tourism boards and other exceptional experience or service providers. The Peninsula Chicago - Chicago, IL | Tock We spoke to Booking.com but we need a manager to approve this. Excellent room service food. MLS # 11711291 We look forward to welcoming you back again soon. We cant wait to have dinner at their Shanghai Terrace - rated one of Chicagos best for Asian cuisine. 1,245 reviews. With family, get a suite. We are delighted that you enjoyed the room, soaking tub, pool, and the service provided by our staff. What sets the peninsula apart is its extraordinary customer service. Own or manage this property? And finally, Issac, the front desk manager went so far as to buy us hearing assist headphones for the room to allow us to watch TV. In the last two years alone, Ive traveled extensively for leisure purposes to Thailand, Japan, France, Germany, Borneo, Scotland, England, Ireland, and South Africa. MLS # I had high expectations for this hotel, and was not disappointed. ft. private terrace and Jacuzzi. All the sauces were on point and the plating was colorful and innovative. Regards, Max SchroederHotel Manager. Love when a hotel has a doorbell at each, Dear RiRi1027, Thank you for sharing your review of The Peninsula Chicago. Nearly 1500 guests attended The Peninsula Chicagos 10th Anniversary Party. Tablet technology offering 11 languages Warm regards, Vince Reyes Hotel Manager. We hope to have the pleasure of welcoming you back in the future. Dear Alexandra M., Thank you for taking the time to connect and speak to us regarding the service lapse. Great, and experience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We are humbled by your kind feedback about your stay at The Peninsula Chicago. Peninsula_CH, Guest Relations Manager at The Peninsula Chicago, responded to this review. Should you visit . Warm regards, Vince Reyes Hotel Manager, Love it, would skip room service next time. The exquisite Spa is complemented by amenities including an indoor half-Olympic length swimming pool surrounded by floor-to-ceiling windows offering stunning views of the city, a relaxation lounge with a fireplace, a fully equipped Fitness Center and Yoga room. The Terrace is a favorite spot for Chicagoans and visitors to soak up the summer sun and warm night breezes while overlooking the Magnificent Mile. Hotel The Peninsula Chicago Chicago - 5 star hotel. Warm regards,Vincent PrioultResident Manager. What are some restaurants close to The Peninsula Chicago? more. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. While all the Blue Zones follow similar plant-based diets, learn more about local cuisine in each region below. Ask 63CarolineS about The Peninsula Chicago, Ask BradleyS993 about The Peninsula Chicago, Take Your Vacation Beyond Limits - Save up to 20%, We compared the lowest prices from 20 websites, LondonHouse Chicago, Curio Collection by Hilton, We compared the lowest prices from 17 websites, La Quinta Inn & Suites by Wyndham Chicago Downtown, We compared the lowest prices from 19 websites, We compared the lowest prices from 21 websites, The Congress Plaza Hotel & Convention Center. In-Room Amenities. (The Peninsula Hotels) All Rights Reserved. Temperature, TV, Lights, Room Service (and some other things) are all controlled by the IPAD next to your bed. Millennium Knickerbocker serves up an indulgent afternoon tea experience with classic Chicago style. We hope to have the pleasure of welcoming you back in the future. I look forward to speaking with you.Regards, Max SchroederHotel Manager, This is the version of our website addressed to speakers of English in the United States. Room was great, Staff was great. But the boys were really interested in things like Giradehlli for late-night ice cream and eating at Benny's Chop House. However, the hotel room service menu was also stripped down to a bare minimum on Christmas, and the only items we got were merely edible despite charging a premium. Traditional Afternoon Tea at "The Pen" Chicago is served here - a large, beautiful, high ceilinged, airy room on the 5th floor, adjacent to the hotel's main lobby. I was told with significant confidence that, yes, the note had been seen and arrangements had been made to honor me with a room on a higher floor, not east facing, as Michigan avenue is extremely noisy even on the 18th floor. Inspired by French cuisine and infused with local flavors, CDA, situated in Chicago's downtown Gold Coast district, offers breakfast and lunch daily for guests and locals. My husband and I enjoyed a chef's tasting menu along with the wine pairing just a few weeks ago. Website: peninsula.com. Guest laundry and dry cleaning with same-day service, Amenities You will not be disappointed with this hotel!! The Peninsula lacks honor I received at multiple competitor properties, including one in in Tokyo. The Peninsula Beverly Hills prides itself in offering more than just bedrooms by also providing maximum comfort and all the necessities to make guests feel at home, particularly when it comes to food. Each room includes a temperature and lighting control console and soaking tub in the private bathroom. from the doorman to housekeeping to check in through room service are all professional, warm, unpretentious, and wonderful. Stayed here before Christmas and although the hotel is beautiful, we were disappointed. Service perfection. The 1,860 sq. The rooms are very comfortable. The Peninsula needs to call them to do this over the phone and it will be done immediately.Call 6: Called front desk. Based on the feedback we have received from our guests, the system is very easy to use. Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited. The Peninsula Chicago - Oyster.com Air Conditioning Balcony/Terrace (some) Coffeemaker (some) Daily Maid Service Fireplace (working). Same with the. Concierge service. It was so glorious to be here, it is difficult to explain. The Peninsula Chicago: Excellent Stay and Service All Around - See 2,072 traveler reviews, 994 candid photos, and great deals for The Peninsula Chicago at Tripadvisor. Love all new decoration of main lobby, and room. We are honored to be considered your 'favorite 5-star property in Chicago'. The Peninsula Chicago has 339 luxurious and spacious guestrooms and suites furnished in a magnificent classical style, including the 3,000 sq. View more property details, sales history and Zestimate data on Zillow. To ensure a flawless experience, no detail is overlooked from the hotels on-site team of expert conference planners to an extensive range of state-of-the-art audio and visual equipment. 1 review. We stayed for our anniversary and everything was perfect. Hotel The Peninsula Chicago, Chicago, United States Complimentary VOIP phone calls I hoped for the former and received the latter. At check in, they walk you to your room, a rarely seen experience. THE PENINSULA CHICAGO - 755 Photos & 406 Reviews - Yelp However there are several places to eat breakfast in the area, you can also enjoy breakfast at the hotel. The floor was dirty with something that looked like black specs that were sticking to my feet. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Heavenly quiet property. Their accountant did reverse it. We appreciate your comments about our guestroom, in-room technology and service. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Holistic massage therapies This 4-star hotel offers a golf course, concierge service and a special menu on site. The closet was all set with slippers and robes in tiny to big for all three of us. The rooms are large and beautifully a minute ties to. 108 E Superior St At North Michigan Avenue, Chicago, IL 60611-2645, Lock in the lowest price from these sites, Complimentary Breakfast for Two and Daily Valet Parking. Warm regards, Vince Reyes Hotel Manager, We decided to stay at the Peninsula as a mid-winter staycation. 16. We will certainly pass your comments along to our full team, as we are always striving to improve for our guests. And Joy and Courtney at the front desk repeatedly went out of their way to handle every detail of our stay. Named Number Two Hotel in the Midwest region by the readers of Conde Nast Traveler (October). Garden-inspired . 2342 W Adams St # 405, Chicago, IL 60612 is a condo unit listed for-sale at $460,000. In-Room dining staff are on hand to deliver dishes from an endless menu featuring everything from international favorites to local specialties. Perform friendly yet discreet and unobtrusive service in greeting, seating and waiting on all guests. And AGAIN why do hotels but big cloth cushions that are inevitably soaked by someone else's rear end. it is so gross. We also appreciate your feedback regarding room service, and we are sorry to read that it did not live up to your expectations. In 2019 The Peninsula Chicago ranked #1 Top Luxury Hotel in the US in TripAdvisors 2019 Travel Awards as well as #25 Top Luxury Hotel in the world. Reserve your table today to experience Naturally Peninsula in The Lobby. Best Afternoon Tea Chicago 2023 - Afternoon Tea or Cream Tea 950 N Michigan Ave # 3104, Chicago, IL 60611-7506 is a condo unit listed for-sale at $678,000. Friendliest staff made us feel welcome. They did bring ice when we called. Sweet potatoes are high in fiber, beta-carotene, and Vitamin C, and are extremely rich in antioxidants. And I would suggest that when it is not lap swimming time that the pool attendents remove the ropes downt the middle, they just get in the way and seem like a hazard for open swim time for families and kids.they are just in the way.The staff at the Peninsula was SOOOOOOOO nice. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Discover The Peninsula Chicago an American Express Travel Luxury Property. Luxury accommodations wIth outstanding customer service. Really have no complaints and look forward to staying here again! The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodations, to wellness and exquisite cuisine. Sorry, no it was not. Its frustrating when a hotel advertises something and then doesnt offer it, especially the week leading up to Christmas. Cost Control Student's Name Course Date Introduction In this assignment is picked the Peninsula Chicago is a luxury hotel. What food & drink options are available at The Peninsula Chicago? The Peninsula Chicago hotel review | CN Traveller 2023 HSH Management Services Limited. We are honored to be considered your 'favorite 5-star property in Chicago'. Thank you for choosing The Peninsula Chicago. Laundry service. The place is absolutely gorgeous - bright and airy with exceptionally large ultra-modern rooms, but also elegant old world charm in the lobby and public areas. Warm regards, Vince Reyes Hotel Manager. Claim your listing for free to respond to reviews, update your profile and much more. When you get out of the pool - as much as you try to get your kids to dry off, you are walking dripping wet across this hallway with chairs and a lobby for the spa to the bathrooms. . Drawing inspiration from cuisines of these locations, our chefs use locally sourced ingredients to create plant-based dishes that elicit the same health benefits as the diets of those located in the Blue Zones. Luxury Hotel Gift Cards | The Peninsula Chicago Dear TRoget,Thank you for choosing The Peninsula Chicago and for sharing your feedback. The Peninsula Chicago - Comfortable The Peninsula Chicago is a 5-star property set a 25-minute stroll from Millennium Public Park. Not much different than an iPhone or iPad, just a matter of what you are used to. I heard drilling sounds on and off all day long. We hope you will join us again soon!Warm regards,Maria ZecGeneral Manager. Dear MickiD, The Original Vito & Nick's Pizzeria. Free Wifi. Guest laundry and dry cleaning There is a really poor design where the locker rooms and showers are across a long dark tile hallway through a lobby space. They arranged my makeup neatly on a towel. The Ritz-Carlton Spa, Chicago - Yelp