Refunds, Payments and Exchanges. It has been 2 months since the event that I sold my tickets was held with 5 tics worth app $1000. Ticketek Marketplace - Buy and Sell Tickets price. Yes please. The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and suppor Hi, can I ask what section of consumer affairs did you contact? Complained via customer care webform which didnt even have an option for the relevant event. The first payment may be due at the time of purchase. No wonder people resort to scalpers!! Just a thought.) They need a better system and more staff it seems. The service/delivery fee is charged on a per transaction basis, not on each ticket purchased. So as a rule they don't pay out until after the event anyway, even if you sell 6+ months in advance you've just gotta wait , Also the website is slow as fuck and shits me to tears whenever I have to use it. Since both the platforms have given the control of ticket pricing to the hands of sellers, the prices will vary according to the sellers preferences and you will have to go along with their decision. Response then received which simply stated payments processed 10 working days after the event. But if this happens I will complain to the Ombudsman again as I am certain there will be an avenue of recourse if the tickets are not genuine. Having the same problem. June 14, 2022; jeep renegade 4x4 usata francoforte sul meno; astrological predictions for trump 2022 . Taipei: Private Tour to Jiufen, Yehliu Geopark, and Pingxi Press J to jump to the feed. etc.WHERE IS THE ACCOUNTABILITY? I assumed they were just really swamped at the time. Please ensure you check the . Marketplace My Ticketek Ticket Delivery. When you look at the ticket prices, it seems not much costlier than other markets. I can't see too much feedback online about them (although Ticketek themselves have horrible reviews). Can I sell my tickets? - Ticketek Australia After examining everything, you can post the listing and wait for the customer to buy it. Click on a logo to start selling. But, when you add delivery charges and extra fees, it just gets expensive. Ticketek Australia Reviews | Read Customer Service Reviews of premier Go to the Vivid Seats home page, and click on the small "Sell" link in the upper-right corner. Ticketek issue different types of tickets depending on the particular event - it can be + I had to pay listing fees + I had to pay a $100 administration fee. They asked me to DM them and then said we cant help you. Created by Nicole Bowman. Their customer service to follow up and right the problems is poor. 3 hours ago. For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. When Ticketek get back to you, it will come through as an email. Safe, Fast and Verified Send them an inquiry many times and they are not answering! A subreddit for Melburnians and Melbourne enthusiasts! Create an account to follow your favorite communities and start taking part in conversations. Absolutely appealing customer service!!!!! Note that the price is $41. This post has been marked as non-political. The provided refund link for refunds by Ticketek was broken and didn't lead to any refund service. According to sellers FAQs I am able to make an edit as long as my tickets hasn't been sold. Easy as. Safe, Fast and Verified An administration fee of $10 will be charged. Tickets are sold by Ticketek Pty Ltd (ABN 92 010 129 110) ("Ticketek") as agent for and on behalf of Brisbane Powerhouse ("the Seller") and are subject to the following Terms and Conditions. Have consumer affairs gotten back to you? to then often have to go to their desk at the venue to follow up the issues. But in case you were not able to find the answer you were looking for, then you can opt for fan support service where the fans support representatives are available from Monday to Sunday starting from 9 AM till 12 AM, midnight, ET. Yes, you can get them online with values ranging from $25 to $250. Ticket limit 10 tickets in one transaction . Note that the prices are not set, even for the similar seats for similar events as tickets are being sold by different individual sellers mostly. Ticketmaster vs Vivid Seats: Which Is Better For You? If you click on "Mobile Ticket", you will get to the same link that was included in your These links can be pasted on our mobile ticket In the end I went to consumer affairs and they got it sorted. We recommend using the Ticketek app method of listing a Ticketek ticket on Tixel because Please note there maybe no replacement for General Admission tickets. Oct 21, 2021. Refunds takes weeks. Clunky unhelpful booking site for Mary Poppins Melbourne. has links for each of your tickets purchased. Mar. Report. Marketplace My Ticketek Ticket Delivery. Appalling service. There may be a fee applicable on eligible refunds and exchanges. what exactly is their $15 fee paying for? AU. How is scalping allowed, who is the ombudsman I can go to for this? View ticket resale 676,100 fans safely resold tickets. Mobile app tickets are becoming increasingly popular lately as well. Version 5.22 B82 R0 My Ticketek; Gift Vouchers; Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. The answer is simple by using online marketplaces like Ticketmaster and Ticketek. Create an account to follow your favorite communities and start taking part in conversations. In writing I was told I would receive the payment from sold tickets within 10 business days, as of . Oakdale Middle School Staff, Poor service really. Wed 8 Mar, 23. Bank details are correct and theres also a current credit card number that the refund can be processed against. . Buy and Sell Tickets. Idk but if anyone knows how the hell to get in contact with them then let me know. They If you are active on social media, you can follow them on Instagram, Twitter, and Facebook to know about shows and events that are happening soon. . ICC T20 World Cup 2020 Fan Marketplace is powered by Ticketek. Ticketek Voucher: $25 OFF Mar 2023 | Nine They have shown no human interaction or intent to refund the tickets I could not refund when I attempted to before the shows.I NEVER received my one (1) ticket for 21 April 2022 (originally for 28 Oct 2021), nor did I get a refund or any other information on what happened to my purchased ticket for that night. eBay notably offers five different subscription tiers, ranging from a $4.95/month plan all the way up to $2,999.95/month enterprise plan. What to do?? According to Ticketmaster's policy, on the average amount of ticket price, 30% of it is being charged as fees. This email did not offer any assistance in resolving the issues i had. The Musical Brisbane tickets via Q To apply for a Refund You must complete the Refund Application Form here as soon as You know You cannot Attend the Booking, and up to 60 days after the Booking. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. to find the link in order to proceed with this listing. Ticketek Australia We use dedicated people and clever technology to safeguard our platform. Just go to the Sell through Ticketek account page and choose "Tickets are in my I have been trying to get hold of ticketek to request a simple date change for about 2 months now! Total Sale. Logged a Consumer Affairs ticket and posted on the Ticketek Australia Facebook page. Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. The lounge open 30 minutes prior to the main arena doors on an event day. i spent 2 hours online and still didn't manage to secure tickets. I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". Ticketmaster offers some more amazing services like TicketExchange and fan-to-fan resale service. Apart from the convenience fee, it doesn't charge you any other taxes and processing fee. In the next few steps, first you will need to upload your ticket accordingly and then it will ask you to add all the details of the ticket. 2 minute read. Ticketek Australia Questions | ProductReview.com.au Please let me know if anyone had gone through this issue and how did you all solved it! NBATickets.com Official Tickets Marketplace. These cookies are set by our 3rd party analytics tool, Segment. The two ticketing companies will now include unavoidable fees in prices earlier . Authentic and Verified. Always come back with request for more info. . Bought some tickets for a concert in December 2021 that were unable to use because of Covid and venue restrictions, notified them before the event and them couldnt get hold of anyone to meet their pre concert deadlines. I still haven't received anything and can't find any point of contact for ticketek marketplace. The fact that nobody at Ticketek seems to care about this issue and that I have been repeatedly ignored is actually more distressing than the $265 that I am out of pocketTrustpilot should give the option of assigning zero stars for companies like Ticketek. ! On-Sale FAQs (General Public and Pre-sale) - Ticketek Australia Please note there maybe no replacement for General Admission tickets. So, whether you are looking forward to buying your favourite bands concert ticket or wish to visit an exhibition that has your favourite artists artwork displayed, in any case, Ticketek can help you. Ticketmaster phone number goes to a voicemail that states the phones are unmanned due to Covid reduced staffing - however, I do recall trying to contact Ticket Master prior to Covid & it was impossible then also. Sell tickets directly from your Ticketek Account. If you don't, you may be charged additional fees. Visit https://marketplace.ticketek.com.au/ for more information. Lower fees. Terms and Conditions - Ticketek Marketplace NZ Help - Confluence It offers 100% ticket guarantee on all its orders. I tried selling my tickets there and they never got purchased. This is going to be one of those "if i can give zero stars I would" type of reviews.Their system is incredibly stupid.I have been going through the queue time and time again, repeating the process because it lets me in, but then it doesnt show the map to chose tickets. Find and buy tickets: concerts, sports, arts, theater, theatre, broadway shows, family events at Ticketmaster.com No, my friend, the Festival is 100% Fee Free (yippee!) We've got your back: all you have to worry about is getting to the concert on time. Ticketmaster Resale Australia Reviews | Read Customer Service Reviews List your ticket in three easy steps. Ticketek take care of the ticket transfer too - they reissue to the new buyer and cancel the old one so no need to transfer anything. Ticketmaster Fan-to-Fan Resale. Buy Tickets Official Ticketmaster site. For Gorillaz and The Avalanches please phone Ticketek on 1300 665 915. . Q: When purchasing tickets at the Regent Theatre box office or Ticketek agency will I get physical tickets? Then, with the help of the seating chart picture, decide on which seat you would like to get. I sold my tickets on Gum Tree with mo problems at all. Booked family ticket for 4- Aus vs SL ticket on Thursday 10 Feb 2022. This surely is an unacceptable way to treat people with a disability. And, the best part is that you can change the price and edit the ticket information even after the post is listed on Ticketmasters website. Tixel is a fan-to-fan marketplace for . And operates Ticketek.com and Ticketek.com.au ( the & quot ; ) ) for an Ticketek mobile you. )Tried to ring the 1300 phone number provided, to resolve my issues but was unable to get an answer.I sent an email on 31/1/21 listing the issues I was having to the email address provided.I Received a response on 8/2/21 advising they hade received my email and that Due to the. Ticketek Australia (Booking Service): 1.1 out of 5 stars from 1,535 genuine reviews on Australia's largest opinion site ProductReview.com.au. StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. Buy guaranteed tickets for sold out events at a fair price. I sold my tickets, received an email that they were sold and that I would receive my money 7-10 days after the event. If youve forgotten your account details, never fear we also accept official email and Ticketek: A global leader in ticketing and technology. It hasn't gone unnoticed. The last step involves you deciding how you would like to get paid for the ticket. Wow, I hope it doesn't take that long. This company has deliberately been set up to scam people and then use fine print to try and justify their behaviour.I recently sold tickets to a concert that I would not be able to attend. Ticketmaster vs Live Nation: Are Live Nation and Ticketmaster the Same? You can also reach out to them through @TicketmasterCS account on Twitter. Their customer service to follow up and right the problems is poor. Instead, you have to install the official Ticketek mobile app . Read Customer Service Reviews of premier.ticketek.co.nz - Trustpilot They said as it was past the concert date and they tried to ring me ( nope didnt happen no missed calls ) that it was now in the hands of the escalation team to liaise with the other party to arrange a refund. I forgot about it, then about 2 months later (a week after the concert) the money finally turned up in my account. HOME; INTERIORS; EXTERIORS; OFFICE & PORTRAITS; PUBLICITY/EVENTS; CONSTRUCTION; INFO Its now May 2022 and other than a very terse reply when I tried to follow it up via email - still no money. literally having the same issue right now, been more than 10 business days and havent received shit, Did you end up getting your refund? After you have posted the listing, you only need to wait for the customer to buy it. Ticketek Marketplace offers ethical ticket exchange for Australian Charges 30% fees in the total amount of tickets. I also think they're just swamped with customers. As for delivery, you can either opt for a physical ticket and ask them to deliver it to your doorstep or you can go with a virtual ticket and save some money. Ticketek Australia you're a pathetic poor excuse for a company. I wasn't able to make the concert, so I sold my tickets on marketplace recommended by ticketek themselves. Buy concert tickets for top tours and festivals - Live Nation is your premier source for latest tour news, artist insights, exclusive videos, photos, and more. LB. PDF tickets from Ticketek. Required fields are marked *. Save my name, email, and website in this browser for the next time I comment. Wed 01 Nov 2023 8:00PM Rod Laver Arena, Melbourne , VIC An administration fee of $10 will be charged. mobile tickets. We will only use them once to look up your active tickets in In other words, event ticket fees are out of control. Ticket resale in Melbourne | Tixel If you are reselling your tickets on Ticketmaster , there is also a resale service fee based on ticket face fare. These cookies are critical to the basic site functionality of Tixel and A dusty corner on the internet where you can chew the fat about Australia and Australians. A Reserve, Section N5, Row D, Seats 18 and 19. But the question is, which among the two sites offers promising services for you? Barcelona vs Aleague all stars ticket, bought from Ticketek. Thank you. Our stats show that over 90% of tickets sell within 4 days. Requesting a Refund. Has anyone experienced the same problem as me trying to remove their tickets from listing at Ticketek Marketplace but unable to? Unknowingly, I was obviously redirected to the resale site where I paid $949.51. Press question mark to learn the rest of the keyboard shortcuts. Tickets from $652. If you are talking about the field then yes, Ticketmaster is the same as Ticketek and both work in the ticket marketplace industry. Introducing Fan-to-Fan Resale. including any chargeback or postage fees charged to Ticketek by a third party. You can subscribe to a wide variety of live events and Ticketek will contact you when there is new information. Been trying for days. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. Similar thing happened to me when selling tickets for The Strokes. But, since Ticketek offers you Afterpay, its buy now and pay later service will be helpful if the amount of ticket is big. . I had no idea where to post this, so thought I'd post it here and ask for advice. If you did not find an answer over there, then you can submit a request through the sites Help Page. Many of us haven't booked on line since COVID started, The site is worse than I remember. Log in to your account and click on View our waitlists on the homepage. No mentioning of queues before! Easy as. About Ticketek. US groups form 'Break Up Ticketmaster' coalition. Bubur Ayam. It goes against our guidelines to offer incentives for reviews. Ticketek Marketplace - Buy and Sell Tickets New comments cannot be posted and votes cannot be cast. 1. . If for whatever reason you are unable to attend or need to sell your ticket, selling on Ticketek Marketplace is an easy and secure option. Scroll down and click the big "Sell Your Tickets" button. CouponAnnie can help you save big thanks to the 14 active promotions regarding Ticketek Gift. Couldn't be easier. Ticketmaster vs Ticketek: Which Is Best For You? [2023] After your ticket is verified, it will take you to the pricing page where you can decide the price of the ticket. But, they offer a good variety of payment methods like American Express, MasterCard, Diners Club, Ticketmaster gift card and they also accept almost all the other debit cards. McMillan sued Tickemaster, claiming they violated the provision of the Akransas Deceptive Trade . Experiences with selling on Ticketek Marketplace : r/melbourne So thanks very much! Your email address will not be published. Garbag . What a disgrace!! I have sent my concerns to the Victorian Ombudsman. Sold tickets to a show on June 4, still havent been paid. to then often have to go to their desk at the venue to follow up the issues. Hover over the Last Minute tab on the homepage and click on Deals. Site & quot ; Site & quot ; button or an alternative delivery method be! https://marketplace.ticketek.co.nz/. When you bought your ticket(s), Ticketek sent you an email with a file attachment a PDF file that contains one or more . It's a great practice to set a temporary password in your Ticketek account before doing Then make an account with Atlassian. I have a bloody ticket to a concert that got pushed back a whole year because of covid and Im trying to change the dates because they automatically placed me onto a Sunday night instead of giving me options. Tickets for Sport, Concerts, Theatre, Arts - Ticketek New Zealand The total for the three tickets was made in two purchases of $135.20 and $70.40, 195.60 in total. Ticketek Marketplace is a secure online portal where customers who have previously purchased from Ticketek can quickly and easily . Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. ticketek marketplace fees. Next day tickets show up on Ticketmaster Marketplace for 3x the price, what a ripoff. When Ticketek get back to you, it will come through as an email. I'm trying to purchase tickets through ticketek marketplace and it keeps saying "unable to lock ticket" when i try to check out. i had purchased tickets to mix fm concert at sandstone point hotel,the concert was covid posphoned until may 22 2021.I had a printed ticket,When i went to go to the concert i called the venue the day before and was informed that the concert was brought forward to Dec 14 2020 nad had already finished,It was also renamed (sunset sounds).As i still had a ticket i was refused a refund ,how many people did this happen to,they are making extra money from covid rescheduling. Ticketek claims to offer you thousands of different experiences in live events across your liked categories. These tickets 0 $0.00. It was quite a bit of money, and I'm worried about losing it. I submitted a written complaint, because they always respond in writing. Ticketek will deliver a full-service solution that will utilise the knowledge and relationships of Motorpoint Arena Nottingham's existing ticketing and customer services . Yeah this happened to me last year- my tickets sold within an hour and it took me months of trying to contact them to get my money back. I'd accept less for the tickets but if they are going to add an unknown amount, perhaps there is no point. The service and handling fee covers the end-to-end service delivery, from the time of purchase through to staffing at events, technology and support. It doesn't say "From $41" or "$41 plus applicable fees". 2 minute read. I booked tickets for Phantom of the Opera, it was cancelled due to COVID then rescheduled to which I never received an email confirming the date and time of our show and nothing was showing in my ticketek account. These were purchased 23 Jun and 26 Jun 2021The show was rescheduled, with emails landing on dates very different from the original. your Ticketek account. Ticketmaster Entertainment INC, popularly known as Ticketmaster is an American ticket sales and distribution platform with almost 50 years of experience in this field. 2 x Lorde tickets for Sydney Aware Theatre Tuesday 14th March 2023 You can get in touch with your friend (or ticket broker if you purchased from a ticket When people buy and sell tickets via Ticketek Marketplace, it creates a chain of private buyers and sellers. 2023 Australian Formula 1 Grand Prix 4 Day Pass (Thurs-Sun) We will then issue the buyer with a new ticket that will have a new barcode. Feb 9, 2023. Australian F1 2023 - Saturday Only. 3.) Easier and quicker to open up a back account and that takes foreverId suggest looking at your website and reworking it to fit modern day standards. Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. Zero stars, uselessly run, waste of a time company. Find trending events near you. The service/delivery fee encapsulates a broad range of costs incurred by Ticketek in delivering a full service ticketing agency to our customers. When we look at the popularity and expansion across the world, Ticketmaster beats Ticketek once again. confirmations as verification im really glad its not just me whos having this issue! They haven't responded to my emails! . StubHub is the largest ticket marketplace in the world, based on sales, and the Official Fan-to-Fan Ticket Marketplace for Brigham Young University Athletics. Consumer advocates promote 'Ticket Buyer Bill of Rights' I listed three tickets for one of the Manchester united football matches that occurred last month. Dealing with this right now. Mar. are therefore always enabled. They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! At times, you will have to visit another website to confirm your purchase. When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. You will be directed to Ticketek, which is the only authorised ticket seller for the Melbourne season. How can we help you? Create an account to follow your favorite communities and start taking part in conversations. Sell Ticketek tickets | Tixel This is what a Ticketek mobile ticket looks like in your browser or mobile app.