The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. Do you need it? If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. These computers were set up for organization and the one I re-installed I set it up for personal use. Asking for help, clarification, or responding to other answers. Microsoft Edge is another popular browser that many users use when they have a Windows computer. Microsoft blocks Excel XLL add-ins at last! We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Can't log on using O365 account. 'That Microsoft account doesn't exist Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft365. Deleting Microsoft accounts gets man two years jailStrengthen your Microsoft account. What do I do? Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . Then, check for previous emails from Microsoft. Enter a different account or get a new one. That Microsoft account doesn't exist. Enter a different account That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. Microsoft will permanently delete any account which has not been active for the past 2 years. However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. We'll ask where you'd like to get your verification code and select Next. I know the account is valid because it is the same one I am using in this forum. Thanks for contributing an answer to Super User! But every time, I got this error: "That Microsoft account doesn't exist. If this situation arises, use the primary User ID instead of the additional address. I had deactivated all possible Settings in Privacy settings. Then when you go back to the MS login screen and hit the back arrow it goes to the local account creation screen. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! How you resolve signing into your Microsoft accountdepends on the type of issue preventing you from signing in. I worked around it.. No. So freaking annoying. If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. For Windows devices, try the following troubleshooting methods. You can unsubscribe at any time, of course. I've had this Minecraft account for a very long time, but for some strange reason it doesn't work. The local account isn't looking to a server, if it is domain joined, and it's not looking to Azure Active Directory, if it's joined to a Microsoft 365 account. Thats it for this blog; thank you for taking your time to read our content. What's the difference between a personal Microsoft account and a work We have problem with the sign in of an account. In a world where businesses are embracing technology more than ever, it's essential you understand the tech you're using. That Microsoft account doesn't exist. What is the point of Thrower's Bandolier? FIRST: carefully check that the email address is exactly correct. Message says "The Microsoft account doesn't exist. Enter a different Clear the cached data to refresh the login portal using the below steps. Message says "The Microsoft account doesn't exist. Enter a different Many are left puzzled and wondering about the meaning of the user does not exist error: why does it say my email doesnt exist or why is my Microsoft account not recognised? Enter a different account or get a new one" when opening outlook through Power Automate. I did online training with this specific account. Cache in the Safari browser stores website data, which can increase site loading speeds. If you're using Office 365 Business or Enterprise, those revolve around Azure AD accounts, often called organisational accounts or "Work or School account" in prompts. If you fill in a email address that is connected to a personal account as well as a work/school account, it will ask for what account you want to log in. I have the same problem. Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. Windows 10 comes with a feature that allows you to do a factory reset losing all files. You can use Office Online apps at https://office.com. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. Report abuse. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Time-saving software and hardware expertise that helps 200M users yearly. Microsoft account doesn't exist. - Power Platform Community Microsoft Account Doesn't Exist But it does!?!? : r/Office365 - reddit It is possible sometimes that, the account name was misspelled. That Microsoft personal account doesnt exist. If your Microsoft account doesn't exist but it does, you might be permanently locked out. What is so difficult that Microsoft doesn't recognise a valid account? Connect and share knowledge within a single location that is structured and easy to search. Youre trying to login and get an error like this: That Microsoft account doesnt exist. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Gmx Email The Email You Entered Doesnt Exist - gmxj We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Situation: user was signed into the PC with a local user account, created separately from the original @harsh.com .com account, and signed in to M365 w/Microsoft account, but somehow the pesky @harsh.com .com account was present, too. Now hover over History and click on History.. After that, click on "Devices.". It was not necessary and just interfered with her sign-in under her work account. So frustrating. That is frustrating because the field is required. Once the steps above have been applied, you will have successfully cleared the cached data in your Chrome browser; when you delete the cached data in Chrome, you subjectively remove any unnecessary scripts and start from a clean slate. Go to https://portal.office.com/account to check which Office version and edition you have available. An additional address is meant for user account recovery and security purposes. Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. Hence, logging in with the affected account (Alias) will trigger the user ID error. I cannot believe the idiocy of this design. Key Takeaways Discover more about Word, Excel, PowerPoint and Outlook from experts with more than two decades experience. Try another email address or sign up for a new one. Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. Microsoft | Login When you try to activate Microsoft 365 apps, you might encounter the following error: That Microsoft account doesnt exist. Microsoft O365 accounts conflict with Microsoft regular accounts? Restart the device, and install from https://portal.office.com/account to get the correct version. Ensure that your Username and ID actually exist. I used that email account to create this post. Select Reset password below. I completed the Microsoft Ignite challenge but when trying to schedule an exam, on the login page, it will say that my Microsoft account doesn't exist even though I use this account nearly everyday school. "That Microsoft account doesn't exist. Thank you for posting to Microsoft Community. When you see the account you're looking for, select Sign in. In this article, we'll explore the differences between Azure Active Directory and Microsoft Accounts. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. Enter a different account or get a new one. Now click on a user account. Slot in the Microsoft user ID that needs to be recovered. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. 1. When signing in to outlook.com via the permissions prompt the prompt shows the user doesn't exist. SelectReset password below.Reset password. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. In-depth step by step guide [with screenshots] Check device enrolment. If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law? This seemed to have created the issue somehow. Trying to sign in to some Microsoft services, such as Microsoft365 (formerly Office 365) or Outlook, might result in an unexpected login error. Then we were able to add the workplace user. Minimising the environmental effects of my dyson brain. Whats the grammar of "For those whose stories they are"? Not associated with Microsoft. How can a Microsoft account login (email address) both exist and not exist at the same time? Enter a different account or get a new one". TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. How to Generate Art from Text Using Simplified AI Art Generator? I've also tried an O365 works account I have after . Try out a couple of familiar usernames and passwords variation that might been have used recently. Enter a different account or get a new one. Type the requested information and selectSend code. I am baffled by this. I am trying to sign in to a new computer using my Microsoft account. In Microsoft PowerAutomate (previously called Microsoft Flow), Approvals are a great way to automate the sign-off on a process or document. For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. One last method would be to sign in to your email associated with your Microsoft account. Enter the email address, phone number, or Skype name you use to sign in then select Next. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Specific Office networks may not allow access to accounts from unmanaged or unenrolled devices; read through to see how you can enroll your device and resolve the error of That Microsoft account doesnt exist.. Power Platform and Dynamics 365 Integrations. Having the same problem trying to sign in to my microsoft account on edge (ios) to enable sync and getting the account doesn't exist message yet I am signed in to the same account on Edge on my personal computer. Select the Time range (Id suggest you choose All time). Replied on March 4, 2023. Once selected click Schedule with Pearson VUE then go to Edit your certification profile. rev2023.3.3.43278. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! The app needs permissions to use SharePoint,office 365 and outlook.com. Is it possible to create a concave light? MS has got to fix this. 4. Avoid attempting to log in with an Alias. I'm sure if I had created a local account it wouldn't have been an issue. If your device has not been enrolled on the network, your account will be part of a policy that prevents access to devices outside the organization. Your independent source of Microsoft Office news, tips and advice since 1996, That Microsoft account doesnt exist. In my case, I thought my Azure Active Directory account from my new company was a Microsoft Account when its actually just a workplace account. How to Fix User ID You Entered Does Not Exist on Windows 10 - MiniTool When I try to sign in https://login.live.com I get "That Microsoft account doesn't exist. Copyright Windows Report 2023. Solved: "That Microsoft account doesn't exist. Enter a dif - Power She has been the MiniTool editor since she was graduated from university. This is absolutely maddening. That Microsoft account doesn't exist. Enter a different account When I unpack a new unit, I have to start it off with that personal MICROSOFT account which is different from the work-related Microsoft 365 account. Below is a guide on clearing the cached data on the Edge browser. Created by Anand Khanse, MVP. From there, click on the launcher followed by Admin., Now click on Azure Active directory you may need to click on Show all.. Click Settings and more, illustrated by three dots. This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. In this case, you can no longer access the Microsoft services associated with that account. Hi Lael! Aliases are also to be avoided if you want to get to the bottom of things. Go to Microsoft Certification Dashboard. Enter a different account or get a new one. I think that's the core of the confusion. Check your Microsoft account names under Email & accounts. I know the account is valid because it is the same one I am using in this forum. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. Move on to the next step: Step 2: Check products or services where you used your Microsoft account. I can't sign in to my Microsoft account - Microsoft Support My Microsoft account got hacked and they changed my username No account? How to use Mac screen sharing for computer help, Dictate speech to text on OneNote for Mac, Check out the new look Microsoft Office on an iPhone, Two ways to switch between Letter and A4 paper sizes in Microsoft Word, Ctrl + Enter shortcut in Outlook for Windows, Citation and Bibliography tools beyond Word, A simple check for Plus addressing with your email address, Make and customize your own tab on Office Ribbon, Make the Office ribbon suit you not Microsoft, How to get the Developer Tab in Office apps. So, you might need to create a new Microsoft account. please note that Outlook is for the free accounts like hotmail.com and Office365 are for business. Look up your username using your security contact phone number or email address. Suppose you are in a situation where you receive the error of your account not existing when you know your account exists. This thing does so much stuff that it can't do anything. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. Also, you might have knowingly or unknowingly deleted your Microsoft account. Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. A great place where you can stay up to date with community calls and interact with the speakers. If you are still having issues, try to clear the cached data again; this will help resolve the That Microsoft account doesnt exist error. This is an easy fix that I could not find on the Microsoft support fo. Hope this helps someone. That Microsoft work or education account doesnt exist. For example, trying to use a personal login for a business-only service. But, I get a message saying "The Microsoft account doesn't exist. Its quite possible for someone to use the same email address as both a work and personal Microsoft account. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Making statements based on opinion; back them up with references or personal experience. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account. 2. You can, however, create a new account with the same name. If you try to login with an email setup for either type of account, the user might be asked which account you want to use. In this guide, we will show you the possible causes and potential solutions to this issue. GC. I set mine up some time ago, personally, with my aol account. Key Takeaways , It looks like theres already an account with. When I go to "make a new one", it says that the account already exists and that I should try logging in. Has Microsoft created Schrdingers Login where the customer is in a paradox of quantum superposition? They try to login into Microsoft using an email that is an additional address added to an account rather than the primary user id of the account itself. Saajid Gangat has been a researcher and content writer at Business Tech Planet since 2021. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! That Microsoft account doesn't exist. Enter a different - YouTube Remember, if that fixes it, you can always add the account back in later. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. It keeps happening. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. Microsoft Rewards not working - Microsoft Community That Microsoft account doesn't exist. Attempt logging in with the primary Microsoft ID. Enter a different account or get a new one By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Did this under Settings gear, Accounts, My Info.