Building: JW Marriott Essex House 160 Central Park South, New York, NY, 10019. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. Some suite categories have separate showers and soaking tubs. I wake up 12/28 and, shocker, the refund is not on my credit card. We came to NYC from the UK to celebrate our daughter's significant birthday and our wedding anniversary. What are some of the property amenities at JW Marriott Essex House New York? We went inside to check in and waited about 30 minutes total for a valet to take our keys. JW Marriott Essex House New York 2,351 reviews #304 of 515 hotels in New York City Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! JW Marriott Essex House New York offers a collection of luxury hotel suites with exquisite Art Deco design, unique furniture and terraces of views of Central Park and Manhattan. Thanks again to Essex House team for our wonderful stay in NYC! Southgate Bar & Restaurant has direct street access and floor-to-ceiling windows overlooking Central Park, which make it popular not only among guests but among visitors and locals alike. SOUTHGATE Bar & Restaurant tempts guests with enriching views of Central Park South, delicious American dishes and locally sourced ingredients for a casual lunch or dinner in NYC. Starts and ends in the lobby. Compare room types and prices from 46 providers and see 59 photos of JW Marriott Essex House New York, New York. She asked how long we would be before going out and then kept ringing on the door bell to find out when we were actually going! Our associates are excited to have guests traveling again and I can assure you this is not the stay we would want for any guest let alone one of our most loyal members. JW Marriott Essex House New York - Agoda.com Bed was comfortable enough, towels were nice. Treat yourself to SOUTHGATE Bar and Restaurant for on-site dining and mouthwatering American cuisine. I had to make four calls and wait seven (hours) for water that was supposed to have been in my room in the first place. JW Marriott Essex House New York - Tripadvisor This hotel is convenient to the major museums of NYC and Fifth Ave shopping. Reviews - ram-test5.ose-dev39-vxbyr.cloud.marriott.com 0.1 miles from JW Marriott Essex House New York Free Wifi Visit hotel website The Ritz-Carlton New York, Central Park View Hotel 1,892 reviews 0.1 miles from JW Marriott Essex House New York Restaurant Room service Special offer Visit hotel website 2022 Hilton Club The Quin New York View Hotel 3,698 reviews Porter House New York captures the spirit of American generosity big juicy steaks, warm generous welcomes, the best products, filling a wide-open space with light, luxury and comfort. Dinner. Building: JW Marriott Essex House - StreetEasy Top room amenities include air conditioning, a flat screen TV, and a desk. The JW Marriott Essex House's premier, SOUTHGATE Bar and Restaurant is named after the iconic hotel's location on the southernmost part of Central Park. We finally had the engineer come, and he said oh well the heat is off in the hotel. American grill specializing in seafood hosting live music nightly. Where are corporate standards? The real fun with this hotel started after I checked out. Get inspiration and plan your next getaway. When we arrived we were greeted by the wonderful staff, and at breakfast and around the hotel the staff were all super friendly and chatty too. There was no staff for the front desk, with one person and 30 people trying to check in. I am sorry if this was missed during the booking of your reservation, we try to be as transparent as possible since we understand how important these amenities are to our most valued travelers. Which languages are spoken by the staff at JW Marriott Essex House New York? Here, there was nothing more than stale bagels and luke warm 'hot' food every day! Weighing the pro's and cons, the pro's greatly great points greatly overcome the complaints. We enjoyed beautiful views and could even see famous Wollman rink in Central Park right from our window! Also a lie, and I have the confirmation email to prove it. The staff all look very professional and address you by your name, very personalized. gourmet restaurant, 24 hour room service, housekeeping upon request including linen service, catering and function rooms, valet dry cleaning service, fitness center and spa, residential management office, on-site full-service real estate . The bar area has seating around a fireplace. The customer service here is exceptional!!! The room and dcor was spectacular, the service provided to our . I cant begin to describe the horrible nature of our recent stay at this hotel. Gary understands the secret to the hospitality business: Make every guest feel special! We were only there for 2 nights for family wedding. Looking forward to staying at this hotel againVery SOON! I really cant say thank you enough to every staff I met here I truly highly recommend this hotel for comfort and satisfaction!!! I can hardly imagine anyone who has stayed here ever wanting to come back unless he has a glutton for punishment. We arrived late at night and in fact it was 3am UK time - the checkin was abrupt and unsympathetic. Tripadvisor performs checks on reviews. Opened in 1931, the hotel is 44 stories tall and contains 426 Art Deco-style rooms and 101 suites, as well as 147 condominium residences. East West Coast Girl C. said: Although the attention to detail is terrific i.e. Hopefully the F and B will be back in service soon I cant wait to be back here again and again, my home away from home. I just booked a standard room for my husband and I, but was pleased to check the app the day before my trip and discover that I had apparently been upgraded to a Central Park View room. Added another point because the staff was very friendly. We went to the front desk they gave us another room. At $1000/night peak rate, you could at least upgrade the shower. Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center. I have shared your feedback with the hotel leadership team to ensure they are aware of your unpleasant experience. With over 3,000 hotel nights in our past, this may be one of our favorite hotels worldwide.So why did I give it 96% and not 100%? Now, wanting to dip a toe into the travel scene again, we have booked a few trips. Many units have large windows overlooking Central Park, but others have views of either the street behind the hotel or a wall. I got to be woken by the prior guest's alarm set at 5:30 a.m. The Executive Lounge offers an array of freebies, including continental breakfast, evening hors doeuvres, and all-day non-alcoholic beverages. It's a real shame that the great Marriott company has to subscribe to this nickel-and-diming of guests.DANGEROUS: slippery shower floor and no grab-bars. This is the version of our website addressed to speakers of English in the United States. In addition the front desk refuses to send water to the room. In hospitality, JW Marriott Team, I cannot stress enough how bad my expierence with this hotel was. This July was horrendous. But service there blew me away! The classic New York luxury of the JW Marriott Essex House evokes a more glamorous time, when men wore hats and women wore gloves. JW Marriott Essex House | Midtown, New York Hotel | Virgin Atlantic It's a great option near the Javits Center or Madison Square Garden;, A modern boutique hotel with mid-century inflections, the 208-room Quin has all the amenities and attributes for a luxury Midtown Manhattan stay. Breakfast Felt completely safe and secure during my stay. There's fine dining, a late night menu and room service to keep you fully fueled, as well as PRIMP spa to ensure there's enough relaxation versus city-hustle-and-bustle busyness. Did not try the dining options but lots of great nearby restaurants, Roc_OnVaca, Thank you for taking the time to let us know about your experience while staying with us. Mitt Romneyran by on the street outside. Our guests praise the helpful staff in our reviews. Enjoy amenities including a fitness center, PRIMP Spa and our signature on-site restaurant, SOUTHGATE Bar & Restaurant. Ask the Community Ask a question Q: JW Marriott Essex House New York 160 Central Park South, New York, New York 10019 USA +1 212-247-0300 4.2 2221 Reviews EXCLUSIVE AMENITIES Mobile Key Digital Check-In Service Request Spa Guest Room Entertainment Hotel Deal Family Time Package Need to Know Guaranteed Connecting Rooms Two Nights Minimum Promotional Code: ZE2 What's this? JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. HotelsCombined considers JW Marriott Essex House New York to be a good deal if you're looking to stay at a 5 stars hotel in New York. This stylish urban boutique hotel in New York's Garment District is located in a historic building that was once a tea salon and hat factory. JFK Airport is about an hour away by car (though driving times vary widely depending on the time of the day), while LaGuardia can be reached in 30 to 50 minutes. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. While the Essex House is among the most expensive hotels in Manhattan, pesky fees abound, including a daily resort fee that doesnt cover in-room Wi-Fi or valet parking. Unlock Member Rates! I would say my expectations are high. When I told the front desk they said a manager would contact me. We had a decent view of Central Park but our windows were filthy pretty much ruining the view. This chic 5-star Jw Marriott Essex House New York New York City is set 1.3 miles away from Empire State Building. Requested a higher floor with a view months ago and we got a 3rd floor room with a view of a rooftop. Was upgraded to a great view of CP so added a point. JW Marriott Essex House New York - Booking.com I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. Rollaway beds are only permitted (for a fee) in larger Family Rooms and suites. JW Marriott Essex House New York 2,373 reviews #307 of 524 hotels in New York City Review Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! No problem. We love every time of the year!) Are there any historical sites close to JW Marriott Essex House New York? JW Marriott Essex House New York offers its guests a full-service spa and a 24-hour fitness center. Soft, understated tans and browns add some visual space, which is particularly smart in the 300-square-foot entry-level units. We finally had the engineer come, and he said oh well the heat is off in the hotel. Sincerely, JW Marriott Team, Rooms May Be Refreshed But Service is Still Terrible. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. Nearby attractions include Big Apple Jazz Tours (0.06 miles), Jazz at Lincoln Center (0.3 miles), and Carnegie Hall (0.1 miles). The iconic, 528-room JW Marriott Essex House New York is a luxury hotel located right across the street from the southern edge of Central Park. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. A computer station is on site and WiFi is free in public spaces. Thank you for staying with us at the JWM Essex House New York! Sure enough, there were bogus charges. We had vowed after our prior less than stellar experience that we wouldn't come back, but they had the best rate in the area, so I gave them another try. So on our first morning, we requested 2 x teas and 1 x coffee from room service - How much? There was a marble bath but the grout was missing between some of the marble on the floor. Primp is the hotels full-service spa, which offers body treatments such as wraps, massages, and scrubs plus a variety of salon services in an elegant space on the third floor. Select Rooms at JW Marriott Essex House New York Free Cancellation Breakfast Included Pay at Hotel 12 Room Types Options Price 3 photos Room, 1 King Bed, Non Smoking 330 sq.ft KingBed Work Desk More Details RECOMMENDED Room Only | Non-Refundable Non-Refundable No meals included More Details Per Night 63,585 57,218 + 8,729 taxes & fees Restore your energies with a relaxing spa treatment, work out in our modern fitness center or indulge at SOUTHGATE Bar and Restaurant after a day exploring New York City.