The Standard transfer typically completes in 1 working day. This means, if you and your spouse are eligible to participate in a health care FSA, you may each contribute to your own FSA, up to this limit. Within the PayFlex member website, you can view your account balance, open an investment account or review recent transactions and activity. If you request a rollover, the HSA custodian will send the funds to you via check or transfer to your personal bank account (not your HSA). We cant accept a cancelled check, credit card receipt or billing statement that shows previous balance, balance forward, estimated, filed or pending insurance.. 11819 Miami St STE 200. You can do this online, through the PayFlex Mobile, or complete a paper claim form and fax or mail it to us. We're here to help Monday through Friday, 7 AM to 7 PM CT and Saturday, 9 AM to 2 PM CT. Your employer will let you know how and when to submit claims. You dont need to use your card for all eligible expenses. Frequently Asked Questions for Members | PayFlex - Aetna The PayFlex Card can give your employees instant access to their HSA to pay for eligible expenses at qualified merchants If they have an Apple or Samsung device, they can add the card to their digital wallet. With most flexible spending accounts, funds are available on the first day of the plan year. Note: If you have multiple accounts, select your health savings account from the drop-down menu at the top of the page. Now its easier than ever to manage your PayFlex account on the go. Check out some of the frequently asked questions below. hbbd``b` $; Hpi VM)X$@8 & Youll want to provide the documentation or payment as soon as possible. Anyone with a PayFlex account can use it for free*. Example: You have an annual salary of $60,000 and you decide to contribute $2,500 to a health care FSA and $2,000 to a dependent care FSA. Employers may set a lower limit, so you should check your plan to know how much you can contribute. This change only applies to OTC drugs and medicines you paid for after December 31, 2019. Simply swipe and select either debit or credit at the time of purchase. Simply choose your eligible expense item and use your card to pay from your PayFlex account. If you have a PayFlex FSA or HRA, you can use the app to submit a claim to pay yourself back for an eligible expense you paid out of pocket. Get it today from the App Store or Google Play. Flexible spending arrangements (FSAs) can help you spend less on health care, but only if you use yours correctly by spending all the money in it before a year-end deadline. Toothpaste is not eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), health reimbursement arrangement (HRA), limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account (DCFSA). Call Card Services at 1-888-999-0121. The PayFlex Card is your account debit card. Many or all of the products featured here are from our partners who compensate us. Our partners cannot pay us to guarantee favorable reviews of their products or services. Pay your provider You may pay your provider directly from your account. Once you order a card, you should get it within 10 to 15 business days. And make sure to download the PayFlex mobile app to manage your account wherever, whenever. . Cards must be run as credit (card may be declined if run as debit) and no personal identification number (PIN) is required Once activated, use it like a regular credit card to pay for your plan-allowed medical expenses (for HSA and FSA plans, see our article on qualified medical expenses). You can find this form in. How Do I Withdraw Money From My PayFlex HSA? The PayFlex Card, your account debit card. Before you try to spend the leftover cash, you should know whether either option applies to your FSA so you know how much you really need to use now. When you file Form 8889 for the reimbursing year, this amount will appear . Home | TexFlex Whats The Difference Between Class 2 And Class 3 NI Contributions? How do I transfer money from my PayFlex card to my bank account? Or your plan may only allow prescription expenses. How do I withdraw money from my PayPal account? Generally, we send a request for documentation when were unable to verify if one or more of your card purchases is eligible. Type text, add images, blackout confidential details, add comments, highlights and more. See why thousands of members are giving the enhanced mobile app* a "thumbs-up." Keep it simple with the PayFlex Mobile app Manage your account and view . Need to file a claim? While your card is suspended, you cant use it for that account. This may include doctor and dental offices, hospitals, pharmacies, and hearing and vision care centers. Make an HSA payment Click on the Financial Center. Rick VanderKnyff leads the team responsible for expanding NerdWallet content to additional topics within personal finance. PDF spending made simple - University of Alabama at Birmingham For 2022 I had an HSA account (effective 1/1/22) but didn't receive my card until March of 2022. We believe everyone should be able to make financial decisions with confidence. Call 1-888-678-7646 (TTY: 711). Youll be asked to enter your card number, the three-digit security code (located on the back of your card) and your five-digit zip code. Here is a list of our partners and here's how we make money. 1-844-PAYFLEX On March 27, 2020, the CARES Act passed and changed the rules for OTC drugs and medicines. Click Order a Dependent Debit Card. Contact us On the counterpoint, lets take a quick look at some of the expenses that dont qualify for payment out of your HSA , even during the coronavirus pandemic: Babysitting and childcare costs for a normal, healthy child. Read on to learn more about how FSAs can benefit you! Re: Moving HSA Advice: from PayFlex to Fidelity Fidelity has no fees Contact only Fidelity, they will step you through the process. PDF Help keep your PayFlex Card active - bnl.gov PayFlex Mobile app*: Log in to the PayFlex Mobile app. Click on the Financial Center. The expense may be ineligible under your plan. No. While you can't have any back, there are two cases where . This account is pre-funded when your plan year starts with the amount you choose to contribute, so you have access to that full amount right away. The card wont work at an ATM. If you have questions about your FSA after you enroll, you may call Member Services at Click Continue. 7:00 AM - 7:00 PM. For this reason, we ask that you please contact your employer or on-site administrator before contacting Paychex. You cannot roll over HSA funds into a 401(k) You also cannot roll over 401(k) money into an HSA. Click . How to Spend Your Extra FSA Money Before It's Gone - NerdWallet But if we do, send your prescription drug receipt that includes the pharmacy name, patient name, prescription name, date the prescription was filled, and the amount you paid. Its a fast, easy and secure way to pay. Please consult a tax advisor if you have any questions prior to completing this form. Or you can click on the column headers in the table to see which are eligible, eligible with a Letter of Medical Necessity (LOMN), or not eligible. If your employer has the Commuter Express benefit program and you have unused funds in your account, unused pre-tax funds will be forfeited to your employer before the next ordering deadline. See How it Works If you have a Flex Spending Account (FSA), you may not be aware that Massage Therapy can qualify as a medical expense. And if you haven't set up your online account with PayFlex yet, go to payflex.com to get started. After this, you'll get your personal identification number. With the PayFlex mobile app, you can check your account balances, payments and deposits, submit claims for reimbursement and pay providers directly from your account. The exception is if you have any large expected medical costs, such as a planned surgery or new baby, coming in the next year. Identity Theft Resolution Services include: To learn more about the Identity Theft Resolution Services, call the Mastercard Assistance Center at 1-800-MC-ASSIST (1-800-622-7747). b'b'NNB7t/ydVh%^\J7qs#y*uV^x;J1;HQ:;:z\TEU!. Then enter your card number followed by the # sign. These deductions are pretax. If your FSA includes the carryover feature, you may be able to carry over up to $610 in unused funds to the next plan year. Generally, funds left in an FSA at the end of the year are forfeited This is the FSA use-it-or-lose-it rule. Any unused pre-tax funds will be forfeited to your employer, and any post-tax funds will be refunded to you at the end of the ninety (90)-day period. endstream endobj 21 0 obj <>>> endobj 22 0 obj <> endobj 23 0 obj <>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/Thumb 6 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 24 0 obj <>stream Review the full list of eligible expenses and choose how to spend your funds. You can spend your FSA money on medical expenses for your spouse, children or any other qualifying dependent you claim on your taxes. Where can you withdraw money from your EBT card for free? You may request that your TASC Card be reissued. Shop at CVS with the PayFlex Card, your account debit card You can use your PayFlex debit card to pay for things like allergy medicines, bandages, cold/cough medicines, feminine hygiene products, medicated lip balm, pain relievers, sunscreen and thermometers. The mobile app allows you to stay up to date on your account too. Thats right this is the only tax- free financial account where you can gain interest and save money while spending on qualified health expenses. Start investing in your future today with a PayFlex HSA investment account. PayFlex provides Aetna clients and members with more flexibility, as well as customized, easy-to-use tools and solutions to help manage health care expenses. If you have an HSA, you can use the card for eligible expenses that you incur after your HSA is opened. Lets begin with a high-deductible health plan HDHP for short. Visit Website. In other words, if you had spent the money on an eligible purchase (like orthotic inserts) your refund would have included the full $100. And as your balance grows, youll be able to invest your extra HSA dollars into mutual funds for those future health care expenses. Is US Family Health Plan Part Of TRICARE? FSAs are set up by an employer in a cafeteria plan, where your employer provides certain benefits on a pretax basis. Click on Make an HSA Withdrawal. That's why we offer the PayFlex card, the account debit card that makes it simple for you to pay for your eligible expenses. 1. (800) 284-4885. Save - Your FSA contributions are tax-free. Definitely recommend rolling it over to fidelity though as you don't want to get stuck paying $5 a month with PayFlex. You have more options than you might expect. Please make sure to remember your PIN, as you wont receive a confirmation of it. You may be able to use your PayFlex Card to pay for OTC items, supplies, drugs and medicines, if theyre considered eligible under your plan. Is Covered California The Same As Health Net? If your health plan is covering part of the expense, you may want to wait to use the card until you know how much you owe. Heres how it works. PDF Paying yourself back from your PayFlex FSA - nylbenefits.com PayFlex is the administrator of the TexFlex Flexible Spending Accounts. All financial products, shopping products and services are presented without warranty. If you decide to send funds to yourself, you can choose to transfer the funds to your bank account (if youve linked an account) or request a check. About the author: Lacie Glover is an insurance editor and writer and a NerdWallet authority on insurance. Contact our accountable and empathetic service . If your expense went through your medical or dental plan, youll need to send an Explanation of Benefits (EOB) from your plan. The PayFlex Card can give your employees instant access to their HSA to . To get your money faster, link your bank account (set up direct deposit) After logging in, go to . If you receive a new card, call the number listed on the activation label. You can download the app from your mobile devices app store. Keep in mind that some merchants may ask you to select Debit. This means youll need to enter your PIN to complete the transaction. on the log in page of the app. HSA vs. FSA: Differences and How to Choose. Unused funds go to your employer, who can split it among employees in the FSA plan or use it to offset the costs of administering benefits. PDF PayFlex HSA Quick Reference Guide - Arizona It's good for five years. Support for Clients and Employees. A flexible spending account (FSA) lets you pay for eligible expenses with tax-free money. A dependent care FSA can help pay for services like daycare, preschool, and elder care. This can happen when the amount you paid doesnt match your copay amount or you paid an estimated or pending amount. *Standard text messaging and other rates from your wireless carrier still apply. Here are a few of the ways we make your security our priority: Give us a call. Walmart doesnt currently accept HSA cards as a payment method , though, so customers who buy items from its HSA Shop use a credit or debit card and then submit an order receipt to their plan administrator for reimbursement. This lets you withdraw funds from your HSA and deposit them into your linked bank account. In those cases, you might want to add more. You can contribute up to $2,550 to your FSA this year, so you could have a lot of unused money to spend. Even using the money on things you wouldnt have thought of is better than losing it, so pat yourself on the back for being a savvy consumer. A Limited Purpose FSA can help you save your HSA funds for the future. Eligible expenses may also include prescriptions and OTC items for dental and vision care. PDF Flexible Spending Accounts Frequently Asked Questions - HealthPartners To learn what's allowed, visit an online FSA store that sells only FSA-eligible items, like FSAstore. To send documents with your claim, simply take a picture and upload it through the app. This lets you withdraw funds from your HSA and deposit them into your linked bank account. The merchant may not be able to accept health care cards. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. You could check your balance and ask the merchant to charge your card just for the amount that you have available. 3. We're sorry. You can only use the card to pay for eligible expenses. However, you can still pay for eligible expenses out of pocket and submit a claim to pay yourself back. Thats right - this is the only tax- free financial account where you can gain interest and save money while spending on qualified health expenses. 03. Payflex Shopper FAQ's | Get Answers to Your Questions If you continue to use this site we will assume that you are happy with it. When you receive your PayFlex Card in the mail, call the number on the card to activate it and get your personal identification number (PIN). You can upload them to your online account or via the mobile app to verify your card purchases. How To Get Cash From A Credit Card At The ATM | Bankrate You should always keep all your itemized receipts and Explanations of Benefits (EOBs). Compare accounts and find the solution that fits you best. A good starting point is determining how much of your FSA funds you spent effortlessly this year. These limits are subject to change annually. If you spend the entire balance and leave the company before contributing the total amount agreed, you generally aren't required to pay back the funds.As long as you are an employee at the time expenses are incurred and claims are submitted during the flex plan year, you are eligible for the full . HSA accounts can be used for way more than you think - USA TODAY Dependent Care FSA Your employer will deduct that amount from your paycheck in equal amounts each pay period. However, your plan may have a grace period or carryover feature, which can help reduce forfeitures. I've had problems with PayFlex for both HSA and Flex Spending accounts. Click on Make an HSA Withdrawal. The 2nd option is the one you are using, with a 1 year delay. Click on Make an HSA Withdrawal. You should contact your Human Resources or Benefits Department for more information. 3. If the cash is used to pay for ineligible purchases, it must be reported when youre filing your taxes. Your employer may offer the PayFlex Card with your health care FSA. If you select debit, youll need to enter a Personal Identification Number (PIN). This only applies to flexible spending accounts (FSAs) and health reimbursement arrangements (HRAs). Be sure to check your plan to see which accounts are offered. Once you create your PIN, you can use it right away. In other words, FSA funds are use it or lose it, and any unused money left over at the end of the year is no longer yours. It gives you the info you need, when you need it. Send a personal check or money order directly to PayFlex. If not offered, you can easily be reimbursed from PayFlex for any money you spend out of pocket on qualified expenses, by taking a picture of your receipt and uploading through our mobile app or member website. The PayFlex Card is your account debit card. Q: Can I use my FSA or HSA cards on Amazon? Your HSA card can only be used for eligible expenses at specific healthcare-related service providers or merchants where you can purchase healthcare goods or services Your HSA card has no cash access. These merchants include doctors offices, hospitals, pharmacies and hearing and vision care centers. A $10 fee is charged for replacing a lost or stolen card. So if life throws you a curveball, your HDHP and HSA will help keep you covered. If you have an HSA through your employer, you can make pre-tax payroll contributionsthis type of contribution saves more on taxes than tax-deductible after-tax contributions. You can order up to nine additional cards. PayFlex Systems USA, Inc. | Better Business Bureau Profile Submit a claim online. Plus, you can take your HSA with you whether you change plans, jobs, or decide to retire. You wont have to submit a claim for your PayFlex Card expenses or wait for reimbursement. So, you can't withdraw money from your online casino account if that's what you're looking for. To use your card, simply . You can use the card to pay for eligible expenses. With the PayFlex Mobile app, you can access your account anytime, anywhere. 1 Second, spending your HSA money on qualified medical expenses is free of federal . To use your card, simply swipe and select either Debit or Credit. After you swipe the card, our system automatically confirms if you have enough funds available. A healthcare FSA lets you use pre-tax dollars to pay for eligible healthcare expenses that aren't covered by your medical plan. A standard transfer is free and can take between 1 and 3 business days. Spend - Once funds are in your FSA, you can use the PayFlex Card, your account debit card, to pay for your eligible expenses, if offered by your employer. When you receive the PayFlex Card in the mail, call the number on the card to activate it and get your personal identification number (PIN). Question about your benefits? How do I find my PayFlex member ID number? There are three types of FSAshealth care FSA, dependent care FSA and limited purpose FSA. Want to know if your expense is eligible? There are four key benefits to the PayFlex Card. endstream endobj startxref Enjoy easy access to your money. card. This gives you more time to submit claims for eligible expenses that you incurred during the plan year. Just use the same username and password you use to log into your PayFlex member website. When your HSA has the minimum balance amount required, you can begin to invest through a variety of four-star-rated mutual funds. hb```f``ZX @ ](Q,,I@Z "L2j ^S;6b]#"`0LR0+40X. However, your plan may have a grace period or carryover feature, which can help reduce forfeitures. Or your plan may only allow prescription . This lets you withdraw funds from your HSA and deposit them into your linked bank account. Under no circumstances can your boss give the money back to you directly, according to IRS rules. Helps keep your card active Wait to submit your claim until you receive your EOB from your insurance provider. Here are all the ways you can get in touch with us. Once you receive dental treatment, pay the bill with the PayFlex Card, your account debit card. Lacie Glover is an insurance editor and writer and a NerdWallet authority on insurance. While FSAs can save a lot of tax money, those savings arent as clear when you have to hurry at the end of the year to spend more money to get the benefit. This, in turn, may help lower your taxable income. 24/7 access to Mastercards certified resolution specialists, Internet monitoring to proactively detect stolen personally identifiable information and compromised confidential data online, Assistance from a specialist with notification to all three major credit reporting agencies to place blocks on cardholders records and obtain free credit reports, Assistance with completing paperwork to alert various parties of the potential fraud, Education about how identity theft can occur and protective measures to avoid further occurrences.