On asking for a different room and one with a balcony we were told that no other room was available and that there were no rooms with a balcony, despite it being very obvious from looking at the outside of the hotel that there are rooms with balconies. Room was OK but nothing special. The Grand Hotel 3,748 reviews #62 of 81 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel Check In / / Check Out / / Guests Contact accommodation for availability. The room was neat with walk in shower and had a private safe, a sofa bed and central heating. Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. 1st And 2nd Night Brought To Our Table 2-3 Times Items We Had NOT ORDERED. We liked the hotel, staff and location, it's nice place to visit. The Grand Hotel, Torquay | Torquay - Facebook Book The Grand Hotel, Torquay on Tripadvisor: See 3,708 traveller reviews, 1,532 candid photos, and great deals for The Grand Hotel, ranked #59 of 81 hotels in Torquay and rated 3.5 of 5 at Tripadvisor. The Grand Hotel offers a continental or buffet breakfast. Menu at The Grand Hotel restaurant, Torquay When I asked if we could have one like that the barman said no and that the sandwich was on its way up to a room, that the man carrying it was just collecting cutlery en route to delivering it to a room. There was no cutlery and the bread was cut in vastly thick and uneven slices that were at points at least an inch thick. Conveniently located restaurants include Small World Tapas, Kalipso Coffee & Bagel, and Fredericks. The room I booked was cleaned well everyday and available for balcony. Compass Lounge - Overlooking the ocean, this brasserie specializes in British cuisine and serves light fare only. This hotel is a great place to bask in the sun with a beachfront location. Yes, The Grand Hotel serves an English breakfast for a surcharge each morning at Restaurant 1881. This stay has listed several different cleanliness practices. In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Over 243 million reviews from guests after their stay. However, we wont display any review that includes or refers to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once theyre 36 months old or if the Accommodation has a change of ownership. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. The private - sector Mount Stuart Hospital is reachable within a 5-minute drive. Enjoy amenities like a seasonal outdoor pool and a garden. Request a copy of our Wedding Brochure for the Grand Hotel in Torquay. It made my trip to Torquay a great experience. Guests are welcome to an lounge bar on site. The helpful staff and overall property condition get good marks from fellow travelers. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. With a range of family and dog-friendly rooms. Contributions should be appropriate for a global audience. It seems that many of the reviews appear to refer to the same dates in February whilst I was there and I did notice there was a serious problem with checking in on the Saturday night. Despite contacting customer service and making them aware of these issues, not even an acknowledgment that they had received a complaint was noted. This accommodation unit is furnished with a double bed. Not a member? The serving staff were very polite and professional. Sandwiches were fresh, but nothing special. See our Review Guidelines. The rooms come with a TV with satellite channels. The room, even with the small window open to its maximum, was unbearably hot. if the writer is claiming to be someone else). Booking.com subsequently said that the matter could not be addressed by them and had to be taken up with the hotel! The Fawlty Towers event was not known to us, had we been notified we would have booked elsewhere. Loved the location, the spa and the food , Dreadful experience. Find out what food and drink options you could be enjoying at this property. The Grand Hotel first opened in Torquay in 1881, in response to the Great Western Railway's expansion into the South West. Reviews are most valuable when they are original and unbiased. Popular 5 stars Hotel in Split: Radisson Blu Split 7.0 Good Based on 2794 reviews Important information Check-in: from 15:00 until 23:59 Located close to Riviera International Conference Centre and Princess Theatre, The Grand Hotel provides a terrace, a coffee shop/cafe, and a garden. Start each morning with English breakfast, available for a fee from 7:30 AM to 10 AM. Payments made by partners impact the order of prices displayed. The hotel appears to have had a lot of money spent on it . its been redecorated with relatively new carpets etc (certainly on the ground and 4th floor anyway - didn't see the other floors). Did report it but it was not sorted. Such poor service, not what I thought fitting for The Grand! Torquay's Landmark Hotel Rich in history we have been Torquay's landmark hotel for over 130 years. Featuring a sauna, a golf course and a sun deck, this 4-star The Grand Hotel is set 11 minutes on foot from Riviera International Centre in Torquay. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether its just a rating or contains comments as well, etc.). Disinfectant is used to clean the property, High-touch surfaces are cleaned and disinfected. Yes, pets are typically allowed, but it's always best to call ahead to confirm. #5 Best Value of 6 Torquay Bed and Breakfasts Free Wifi Free parking 6. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. We came over from Brixham for a lovely cream tea as a birthday present, The cream tea was one of the best we have had, and the service received by a lovely lady named "Ania" was impeccable. Just make sure to check this property's cancellation policy for the exact terms and conditions. When I asked if we could have one like that the barman said no and that the sandwich was on its way up to a room, that the man carrying it was just collecting cutlery en route to delivering it to a room. Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. Orbitz, Orbitz.com, and the Orbitz logo are either registered trademarks or trademarks of Orbitz, LLC in the U.S. and/or other countries. Yes, The Grand Hotel does have fully refundable room rates available to book on our site. Charges for extra guests may apply and vary according to property policy. The lobby is nice and the bar but in some area's there needs to be attention paid. The hotel offers a full breakfast at the price of GBP15 per person per day. With a private bathroom equipped with a shower and a hair dryer, rooms at the hotel also boast free WiFi. No management or staff taking responsibility for the poor or lack of service. 4-star hotel located in Torquay City Centre. With a private bathroom equipped with a shower and The seasonal pool is open from April to October. Our delicious lounge menu aims to reflect both our location in the bay and our head chefs passion for local produce, using seasonal flavours and letting local quality ingredients do the talking. Non-Residential breakfast 30 per person. It seems that many of the reviews appear to refer to the same dates in February whilst I was there and I did notice there was a serious problem with checking in on the Saturday night. This standard double room comes with satellite television. They take a card on check in which they charge with 100 deposit which gets paid back after 5 or so days , despite not owing anything on check out. We didnt receive our complimentary Prosecco and were told at the end, of the night that we should of received a voucher on check in. Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. There was no cutlery and the bread was cut in vastly thick and uneven slices that were at points at least an inch thick. A wide selection of eating options are also available close by. Alfresco dining available (weather permitting). Central location so close to the train station, the town centre, Torquay, it was in a lovely area. At about 11pm we asked to order a sandwich in the bar only to be told that there was no food available at the bar, only room service. We watched MULTIPLE people who arrived after us, check in. Avoid staying at The Grand Hotel in Torquay. All rights reserved. We loved pastries, cereals and fruit in the restaurant. If you're travelling for work, we'll sort the most popular business travel features to the top of the filter menu so you can find them quickly. Cancellation/prepayment policies vary by room type and provider. Central location so close to the train station, the town centre, Torquay, it was in a lovely area. The smoke-free property has a leisure club. 1st And 2nd Night Brought To Our Table 2-3 Times Items We Had NOT ORDERED. Recently back from a five day break in the Grand Hotel, in Torquay. There are more places to choose from in the, Frequently Asked Questions about The Grand Hotel. getting served any food, absolutely outrageous! Are any cleaning services offered at The Grand Hotel? We regret not bringing swimwear and didn't get chance to take advantage of the pool. Seafront Torbay Road, Torquay TQ2 6NT England, Lock in the lowest price from these sites, Recently back from a five day break in the Grand Hotel, in Torquay. The Grand Hotel - Reviews, Photos & Rates | ebookers.com Overall Service And Experience Was DISGRACEFUL. Lovely views from the bar area as well. Try again. We did the Groupon deal which advertised spa facilities, there is literally a tiny pool which was freezing cold, we got in and got out after 5 minutes, def not the relaxing afternoon we had planned. . Stayed at this hotel for valentines night after seeing it advertised, sadly despite all the advertising making it appear like a lovely romantic place to stay and have dinner on this occasion it was anything but. Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Guests can opt-out of accommodation cleaning, Staff follow all safety protocols as directed by local authorities, Food can be delivered to guest accommodation. The TV is hanging off the wall If I pay 100+ for somewhere I expect a premium experience. The rooms come with a TV with satellite channels. This 132-room, 4-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi. ****DO NOT STAY AT THIS OVERPRICED. Speaking to DevonLive, a spokesperson for Devon and Somerset Fire and Rescue Service (DSFRS) confirmed that fire crews were called. THE GRAND HOTEL - UPDATED 2022 Reviews & Price Comparison (Torquay, Devon) - Tripadvisor Europe United Kingdom (UK) England Devon English Riviera Torquay Torquay Hotels The Grand Hotel 3,685 reviews #60 of 82 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel choice of wines was very poor. To edit a review youve already submitted, please contact our Customer Service team. Lovely views from the bar area as well. I really enjoyed every detail about my amazing 1 night stay here. On asking for a different room and one with a balcony we were told that no other room was available and that there were no rooms with a balcony, despite it being very obvious from looking at the outside of the hotel that there are rooms with balconies. The hotel did offer us a complimentary bottle of wine but said that the matter could not be addressed by them and should be taken up with Booking.com. View all View all photos (1,535) Traveler (1391) We use cookies to personalise content, understand how visitors use our site, provide social media features and relevant ads. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Self parking costs GBP 10 per night. It features a private bathroom, equipped with shower facilities, a hair dryer and a private toilet. And we shall definitely be going back.

This property accepts credit cards, debit cards and cash.

. The standard twin room has a heating system, a private safe and ironing facilities and is also provided with shower facilities, a hair dryer and an individual toilet in the bathroom. What are the check-in and check-out times at The Grand Hotel? A terrible time at the not so grand and somewhat faulty Grand Hotel. Dining area. Claim your listing for free to respond to reviews, update your profile and much more. The hotel was an excellent home base for enjoying a fairly nice area, adjacent to restaurants and the beach and Torquay. Finally, I also noticed that some people who have said they weren't at all happy with their stay, seem to have taken advantage of a 'Groupon' deal which appears to be very low priced. Bath Sorry, something went wrong. The location is near-perfect: right on the waterfront, right across the car park from the rail station and the car hire. Lovely hotel & location & friendly helpful staff. If we find any, we delete them and, if necessary, take action against whoever is responsible. Take advantage of the wedding venue at The Grand Hotel if you plan to say "I do" during your trip. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. This property is managed by a professional host. Travelers say this hotel is in a good location. Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. This list may not be comprehensive. The Grand Hotel Reviews, Deals & Photos 2023 - Expedia.co.uk Please note that this information has been provided by our partners. Located in proximity to Torre Abbey Museum and Gardens as well as Torquay Seafront, this comfortable hotel includes diving, hiking and bowling. Dining Experience. Well Matre De Was NOT AT ALL RESPONSIVE OR PROFESSIONAL We Had Ordered Food 3 Nights. The staff were all really friendly and lovely but the restaurant was a shambles! The bed was comfortable but the cover sheet underneath the very clean top sheets was disappointing. The Grand Hotel, Torquay Hotel Price, Address & Reviews - MakeMyTrip Couldnt fault the bar area and bar staff, nice and relaxing. The onsite bar is good, the barmen offers hot drinks. Your establishment is poorly managed and your priorities are in. On arrival there was a queue for checking in that stretched from the foyer out through the entrance doors onto the arrivals. Relaxation is a priority in the thoughtfully equipped individually styled bedrooms and opulent themed suites, many of which offer entrancing views of the sheltered bay. The venue was in a central location not far from the train station, the beach across the road, Torquay. This is the version of our website addressed to speakers of English in United Kingdom. Check-out time is 11 AM. On checking in, having booked a room, via Booking.com, that clearly and unequivocally stated that the room had a sea view and a balcony we were allocated a room on the 4th floor that was tiny and had no balcony. Seafront Your contribution should be yours. There was a problem loading the reviews. One of the best massages ever - thank you Scott!! The location was marvellous, not too far away from Riviera International Centre. Coffee makers, safes, and phones are also available. At breakfast there was still dried food on the plates that were put out for the hot breakfast, lipstick stains on the glasses for juice. We gave up on having dessert as 2 courses took over two and a half hours. Private parking is possible on site (reservation might be needed) at GBP 10 per day. I cannot fault them. Dining This hotel is home to a restaurant and a bar/lounge. What food & drink options are available at The Grand Hotel? I could order a sandwich only by calling room service from my room. The breakfast had lots of options and included cereals, pastries and fruit. Booking not found. Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant. A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at The Grand Hotel. The Grand Hotel - Hotel in Torquay, Torquay - English Riviera The provision of housing is linked to their trade, business, or profession. The hotel was an excellent home base for enjoying a fairly nice area, adjacent to restaurants and the beach and Torquay. Dishes and Drinks in The Grand Hotel Restaurant features friendly staff wedding birthday party great service breakfast lunch great location beautiful view dinner anniversary beautiful interior live music meet friends outdoor seating Desserts biscuits scones cakes Drinks tea wine lager beer cider champagne coffee chocolate Dishes Additional sorting options may be available (by type of traveller, by score, etc.). Stayed for 14 nights and was impressed by this pet-friendly hotel. Best wishes, We stayed on valentines night, our room was outdated, silicone peeling away in the bathroom and not particularly clean. Everything was excellent and clean, I loved staff and rooms. And we shall definitely be going back. Torquay Railway bus station is located 5 minutes away from The Grand Hotel on foot. At breakfast there was still dried food on the plates that were put out for the hot breakfast, lipstick stains on the glasses for juice. I really enjoyed every detail about my amazing 1 night stay here. I migliori 10 hotel vicino a Torquay Visit Monument, Asakusa - Tripadvisor DO NOT EXPECT THE LEVEL OF SERVICE EXPECTED FOR THE TYPE OF HOTEL ADVERTISED.. We booked the Fawlty Towers Weekend. No reviews found. At which point a man carrying a tray with sandwichs on walked into the bar. Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. Upon Getting Our ACTUAL ORDER, Asked For Mustard. Private bathroom Efficient and affable staff who were always there to help. There is an in-house restaurant, which serves a variety of British dishes. The closest major airport to The Grand Hotel is Exeter (EXT-Exeter Intl. I asked if I could then bring the sandwich back down. We paid more, to ensure we had exactly the room we wanted - and were delighted. Own or manage this property? Room types may vary. Guests can enjoy alfresco dining (weather permitting). Staff were generally good and friendly, though several were very young and clearly needed more training/experience. Fine dining, light bites and tasty snacks. The fan made little or no difference. But no, he just started folding serviettes, just ignoring us! 5*, Thank you very much for taking the time to review your experience with us today, we are delighted to hear that you enjoyed your cream tea. Torquay Station: 3-min walk, 0.1 mi/0.2 km, Torre Station: 21-min walk, 1.1 mi/1.7 km, Paignton Station: 9-min drive, 2.4 mi/3.8 km, Newton Abbot Station: 21-min drive, 8.9 mi/14.4 km, Staverton Station: 21-min drive, 10.9 mi/17.5 km, Torre Abbey Sands: 1-min walk, 0.1 mi/0.1 km, Jungle Journey Adventure Golf: 8-min walk, 0.4 mi/0.6 km, Cockington Country Park: 8-min walk, 0.4 mi/0.7 km, Riviera International Conference Centre: 9-min walk, 0.5 mi/0.8 km, Princess Theatre: 12-min walk, 0.6 mi/1 km, Greek Orthodox Church of Saint Andrew: 14-min walk, 0.7 mi/1.2 km, Torquays Dinosaur World: 2-min drive, 1 mi/1.6 km, Riviera Life Church: 3-min drive, 1.3 mi/2.2 km, Preston Beach: 3-min drive, 1.4 mi/2.2 km, Little Theatre: 3-min drive, 1.5 mi/2.4 km, Torbay Hospital: 4-min drive, 1.7 mi/2.8 km.